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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,020 Reviews

4,020 Reviews of Ferman BMW - Service Center

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May 26, 2022

They fixed what need to be fixed in a very short time . They did try to up sell me a few thing but they were not need at this time . More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
May 26, 2022

Wait was not very long but employees were arguing with each other in front of clients More

by faheysh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mazur, Tyler Tucker
May 24, 2022

Service was quick and easy, the associates were very friendly and efficient and the work was completed on time. More

by stevejs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Went in for an oil change and airbag recall. All went well, prompt and courteous. More

by jetderm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Ferman BMW continues to be a reliable and trustworthy service center for us. Jamie Annese has earned our trust over many years. She always does an excellent job to see that we are given the best service More

by djr12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

I always find the vehicle maintenance section welcoming. Most people do not want to hear about unexpected repairs but I feel they are honest in their assessment. More

by cnp523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Always nice and looking out for me. Sal has been our advisor and we appreciate all his efforts to get our services scheduled and completed. You could do a little better when washing t More

by nlg1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Ferman BMW service department is great; from drop off to pick-up. They work around my schedule and always keep me updated and informed about the service on my car. They are top-notch! More

by dloper1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Attends to all my service needs in a timely and very organized manor. I got my car back all clean as well. Love that! More

by talbano2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Devine
May 19, 2022

Courteous, responsive, professional. I especially appreciate the arrangement for transport to and from my office from the dealership. One trip was with a courtesy driver and two others w More

by Mckib3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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