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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,202 Reviews

4,202 Reviews of Ferman BMW - Service Center

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November 08, 2022

Joshua is very helpful and courteous. Great service, informative, great resource, helped me out with the ride home More

by ciheq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Cardinale
November 08, 2022

Always a fantastic experience with ferman bmw especially live that my car gets washed and vacuumed. After each visit More

by Dea booch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Borbolla, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Cardinale, William Race Alley
November 07, 2022

Quality honest work and always get me in when I’ve a problem. Service advisors are top notch and don’t try to push extra things that aren’t needed but they will help you to know you can save money combi More

by beamer
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2022

Excellent response by Sal! ! Service diagnosed the issue and kept me in the loop on what and when needed to be done More

by TimM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2022

Good service, Cesar is very friendly and he knows how to do his job professionally. More

by miguelccortes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

Great service by the BMW department. Thanks for your customer service and support throughout the years. More

by eduapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

Nick hawk in the service dept is awesome! !! We continue to go to Ferman because of his customer service More

by beachtini08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

The only thing I didn’t like was that my service manager did not keep ne informed I had to call to find out what was happening. The overall service to my car was good but I will suggest to you that when yo More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

Efficient polite helpful clean fast I would bring my car here again have a good day More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
October 27, 2022

Very thorough in trying to diagnose an intermittent transmission issue. Service advisor was patient and communicated well. More

by Bkfastotwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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