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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,178 Reviews

4,178 Reviews of Ferman BMW - Service Center

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October 20, 2021

4K to repair the backlighting of my nav system display, 8 months after the warranty expired. Suck critical components should not fail on a vehicle with 36 thousand miles. These are the things that make a p More

by Don G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember name.
October 20, 2021

Very good people a Pleasure to talk to and work with did everything they said son time More

by johnporrello4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chodorowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

They are efficient and Caeser is very professional. The dealership is always spotless. I've been to all of the BMW's in the area. This one's the best! More

by talbano2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Customer Service excellent. Snacks are fair add some fresh fruit. Waiting time is updated great customer Service i More

by raverill379
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sanborn Jr. , Angelo Cardinale
October 19, 2021

The best! Jamie and everyone else there were super helpful and took great care of us. Thanks! More

by DEDEZELIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

Purchased a certified pre-owned BMW 2 months ago and already have a light going off. Service department has not called me back and left voicemail for GM. Still awaiting. Not great service when you spend More

by AMMiranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2021

Always a great experience at Ferman! The entire Ferman team's commitment to customer experience is exceptional. More

by pikekimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Great customer service and nice atmosphere! The professionalism was there from my time of arrival throughout the entire experience. More

by ricardo.a.bailey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mazur
October 08, 2021

From the moment when I parked my car before the service to the moment after completing of scheduled service they all deserve 5 stars. Great job - thanks More

by mike.kortas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

Kind courteous service attention to detail. Would recommend Ferman BMW without hesitation. Thank you. Andrew More

by comrip52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

comrip52 responded

Great service, courteous personnel.I was able to get a few issues addressed and resolved despite not having made appointment in advance. I am grateful for being fit in despite dealership being quite busy at that moment. Thank you Andrew

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