4,178 Reviews of Ferman BMW - Service Center
The Ferman team did a great job demonstrating great customer service. In particular ourtney on the service team and our BMW service leader Cesar! customer service. In particular ourtney on the service team and our BMW service leader Cesar! More
Had great service and they worked around all the other things going on in my day. things going on in my day. More
Always world-class service! Jamie always follows up, doesn’t miss any items mentioned, circles back as stated and communicates as promised. doesn’t miss any items mentioned, circles back as stated and communicates as promised. More
Was not very happy with my experience. My service advisor Eno was really nice, but the constant misdiagnosis to find out I had a bad engine after spending way to much money and time, along with multiple trip Eno was really nice, but the constant misdiagnosis to find out I had a bad engine after spending way to much money and time, along with multiple trips to Ferman, will not be back. More
Friendly, no pressure staff that went above and beyond with their customer service. They answered all my questions in a timely manner! with their customer service. They answered all my questions in a timely manner! More
Service there lives up to the Ferman name. I drive an hour to get service on my BMW at Ferman because I don’t trust anyone else to be honest with me hour to get service on my BMW at Ferman because I don’t trust anyone else to be honest with me More
Attentive service where they know your name and they always go out of their way to make sure your car is right the first time always go out of their way to make sure your car is right the first time More
They got me in right away and checked the tire over thoroughly and found nothing, also resetting the sensor that kept appearing on the dashboard. I always get wonderful service from Jamie! thoroughly and found nothing, also resetting the sensor that kept appearing on the dashboard. I always get wonderful service from Jamie! More