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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,178 Reviews

4,178 Reviews of Ferman BMW - Service Center

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October 07, 2021

We are always happy with the service here and would recommend them to anybody with a BMW. More

by mlakey58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I do t remember but the service dept. was great.
Oct 07, 2021 -

mlakey58 responded

Thank you!

October 07, 2021

The Ferman team did a great job demonstrating great customer service. In particular ourtney on the service team and our BMW service leader Cesar! More

by conticasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
October 07, 2021

Had great service and they worked around all the other things going on in my day. More

by fkare1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Always world-class service! Jamie always follows up, doesn’t miss any items mentioned, circles back as stated and communicates as promised. More

by FERMANBMW0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

Was not very happy with my experience. My service advisor Eno was really nice, but the constant misdiagnosis to find out I had a bad engine after spending way to much money and time, along with multiple trip More

by babyrattlesnake2
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Brian Pelletier
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2021

Friendly, no pressure staff that went above and beyond with their customer service. They answered all my questions in a timely manner! More

by jmcphail27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolf was my salesman, he was an absolute pleasure to work with!, Alan Mazur
October 04, 2021

Service there lives up to the Ferman name. I drive an hour to get service on my BMW at Ferman because I don’t trust anyone else to be honest with me More

by jaylakeane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosina Molenda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sanborn Jr. , Angelo Cardinale
October 04, 2021

Attentive service where they know your name and they always go out of their way to make sure your car is right the first time More

by jbrantspence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2021

They got me in right away and checked the tire over thoroughly and found nothing, also resetting the sensor that kept appearing on the dashboard. I always get wonderful service from Jamie! More

by jeanbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2021

greatest service ever -they got me right in and fixed my car -they even washed it !!! More

by brienc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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