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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,086 Reviews

4,086 Reviews of Ferman BMW - Service Center

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April 29, 2021

Love Ferman BMW Always available to work around my Love Ferman BMW Always available to work around my schedule and great deals/pricing Service department is always there to assist My ‘go to’ deal More

by Jmoyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sanborn Jr.
April 29, 2021

They have Excellent communication and curtesy. They make everything clear on what needs done and they make you feel comfortable in the lounge or a loaner. Great place over all to take your BMW. More

by Jam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Service did not do everything that I requested, they said that they don't have time to plug the OBD scanner. Engine splash was not mounted because allegedly they did not have the screws, not even in the spar More

by Z
Recommend Dealer
No
Employees Worked With
Nick Hawk
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Ferman BMW took care of me as always. Bob Murrary and Nick Hawk understand the value of customer relations. Bob and his team truly are the gold standard for dealerships. More

by Bill Rizzetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Ferman BMW responded

Mr. Rizzetta Thank you for your years of loyalty we greatly appreciate your business and friendship over the years and thank you for all your community services to our Tampa Bay communality.

April 29, 2021

Sal is alway a pleasure to work with, great with communication and always wanting the best for his clients. Would defiantly recommend working with Sal. More

by thomasp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Great service. I love taking my car there. Sal always takes care of us. Anytime we have an issue, he there to assure us that it will be resolved. Thank you Sal. More

by mmghaly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Took my car in to be checked and also for a recall on my BMW door latches. After it was done my driver side window is not working correctly. My car now says window not initialized. Also they quoted me $4, More

by J. Castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Attentive, responsive, courteous. Got done what I needed quickly. Explained all costs upfront. I've been going here for a couple of years now. I will continue. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Have always been pleased with the service at Ferman BMW. Nick has been great to work with! Would definitely come to Ferman for any future vehicle needs. More

by mhahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

After some challenges, Brian made things right and addressed my concerns. They got me a suitable car and fixed the seat that was broken. I More

by bradbucci
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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