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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,958 Reviews

3,958 Reviews of Ferman BMW - Service Center

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June 11, 2020

Overall, great service. I really appreciate how nasal was able to text, reach out and keep me informed along the way. Courteous. Professional Amazing! Thank you More

by cboyles
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2020

AC trouble Air conditioning trouble while traveling on a hot Florida day. Stopped at BMW and received Friendly, quick service from Nick. Loaner was provided, pic More

by TPIC327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2020

It was very nice and easy and everybody was very professional knowledgeable and they made everything very quick, I would like to thank everybody they’re very nice and friendly. More

by Sammy
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Chodorowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mazur
June 06, 2020

Jamie was amazing!! She was patient and helped look for my license when I lost it in my car. I felt like she would go above and beyond for the customer More

by kaylie_ha65
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2020

Great fast professional service. Excellent customer service! Very highly recommended dealership.Lots of beautiful cars to look at during the service wait. I have great experience. More

by Syl
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Bennis
June 02, 2020

Jamie in service is always very helpful. She goes above and beyond on taking care of any issues. I highly recommend her and this dealership. More

by Amy
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2020

Very helpful, knowledgeable staff. Everything was properly sterilized and Covid compliant. Communication about my car and expected completion time was wonderful. Would go back to Ferman again! More

by rorojenk
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2020

Well Cesar is great but the technician didn’t top off both of the engine coolant..The next day the light came on I wasn’t happy poor service .. More

by KERAMITSA
Recommend Dealer
No
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2020

Received an email regarding a nail in a tire. It was not mentioned nor in the final paperwork received? Service reminder still piping up on display after a 45000 mile service was done? More

by RRUPAR
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2020

Driving Stability Visit Problem correctly diagnosed and repaired .Loaner provided was clean and car repair done same day. Overall excellent customer service from drop off to More

by JRING5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Whaley
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