3,958 Reviews of Ferman BMW - Service Center
Overall, great service. I really appreciate how nasal was able to text, reach out and keep me informed along the way. Courteous. Professional Amazing! Thank you was able to text, reach out and keep me informed along the way. Courteous. Professional Amazing! Thank you More
AC trouble Air conditioning trouble while traveling on a hot Florida day. Stopped at BMW and received Friendly, quick service from Nick. Loaner was provided, pic Air conditioning trouble while traveling on a hot Florida day. Stopped at BMW and received Friendly, quick service from Nick. Loaner was provided, picked up the car the next day. More
It was very nice and easy and everybody was very professional knowledgeable and they made everything very quick, I would like to thank everybody they’re very nice and friendly. professional knowledgeable and they made everything very quick, I would like to thank everybody they’re very nice and friendly. More
Jamie was amazing!! She was patient and helped look for my license when I lost it in my car. I felt like she would go above and beyond for the customer my license when I lost it in my car. I felt like she would go above and beyond for the customer More
Great fast professional service. Excellent customer service! Very highly recommended dealership.Lots of beautiful cars to look at during the service wait. I have great experience. service! Very highly recommended dealership.Lots of beautiful cars to look at during the service wait. I have great experience. More
Jamie in service is always very helpful. She goes above and beyond on taking care of any issues. I highly recommend her and this dealership. and beyond on taking care of any issues. I highly recommend her and this dealership. More
Very helpful, knowledgeable staff. Everything was properly sterilized and Covid compliant. Communication about my car and expected completion time was wonderful. Would go back to Ferman again! properly sterilized and Covid compliant. Communication about my car and expected completion time was wonderful. Would go back to Ferman again! More
Well Cesar is great but the technician didn’t top off both of the engine coolant..The next day the light came on I wasn’t happy poor service .. both of the engine coolant..The next day the light came on I wasn’t happy poor service .. More
Received an email regarding a nail in a tire. It was not mentioned nor in the final paperwork received? Service reminder still piping up on display after a 45000 mile service was done? mentioned nor in the final paperwork received? Service reminder still piping up on display after a 45000 mile service was done? More
Driving Stability Visit Problem correctly diagnosed and repaired .Loaner provided was clean and car repair done same day. Overall excellent customer service from drop off to Problem correctly diagnosed and repaired .Loaner provided was clean and car repair done same day. Overall excellent customer service from drop off to pick up . More