Ferman BMW - Service Center

Communication was great. We were out of state buyers, video of vehicle was great very descriptive and clear to see. shipping was fast and good very happy. video of vehicle was great very descriptive and clear to see. shipping was fast and good very happy. More

As a seven year customer at Ferman BMW, I only have great things to say. The customer service has been outstanding. Cesaer has always given his support. My vehicle is performing great, due to the professiona things to say. The customer service has been outstanding. Cesaer has always given his support. My vehicle is performing great, due to the professional maintenance technicians. I have been a satisfied customer. More

Outstanding customer service & professionalism. I really enjoy the lobby and the promptness of the staff. The organization is very organized which is always a plus. enjoy the lobby and the promptness of the staff. The organization is very organized which is always a plus. More

always friendly folks here - sales to service and a client. for 25 years of both BMW and Ferman feels like home at the waiting area. client. for 25 years of both BMW and Ferman feels like home at the waiting area. More

Sal was very responsive in getting my car repaired and kept me updated on parts. My car was returned clean. Sal works with me and gives me a breakdown of parts and repairs. I have had several cars repa kept me updated on parts. My car was returned clean. Sal works with me and gives me a breakdown of parts and repairs. I have had several cars repaired with Sal and he is always responsive to my needs. More

Cesar was very professional, clearly explained what my car needed and was transparent with the work and prices. I appreciate that a lot. Excellent customer service and attentiveness, as always. car needed and was transparent with the work and prices. I appreciate that a lot. Excellent customer service and attentiveness, as always. More

Excellent service as normal. Actually done before promised. Only negative was car wash. Never done well. Better off without it. Everything else is done well. promised. Only negative was car wash. Never done well. Better off without it. Everything else is done well. More

It is a great place to buy a car. Tom Berges is exceptional and very easy to work with. The whole experience has been great so far, and I would recommend Tom and Ferman to anybody. exceptional and very easy to work with. The whole experience has been great so far, and I would recommend Tom and Ferman to anybody. More

All the staff members were nice, professional, knowledgeable, patient, thoughtful, and helpful. They were going the extra mile to help. The demonstrated the unique features of the car. knowledgeable, patient, thoughtful, and helpful. They were going the extra mile to help. The demonstrated the unique features of the car. More

Nick was my service pro when I brought in my 330i for an oil change and engine service check. He was super attentive during my wait time there. Thanks! oil change and engine service check. He was super attentive during my wait time there. Thanks! More