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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,048 Reviews

4,048 Reviews of Ferman BMW - Service Center

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June 07, 2024

Very friendly dealership. I’ve bought a car from them and go there for service. Highly recommended. More

by Cigarguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy in service is top notch!
June 07, 2024

They tried to fix my problem with A/C but it was not successful- it may be a bad design of A/C in 2024 X7. I am in the lease and I can’t get out another 2 years and half - so I’m stuck driving a car i More

by beatasimon8
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Ferman BMW responded

Beatasimon8, I am sorry to hear that you had a bad experience here with your a/c, please contact me directly to schedule an appointment so that we can fix your a/c. Brian Pellitier Director of Service and Parts 727-785-3900 x 5204

June 07, 2024

Sal in service always provides great customer service at Ferman BMW. This is an excellent dealership! More

by jennifershettich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Cesar, at Ferman BMW was accessible and took very good care of my car. Resolved issue and gave me back my car with a full charge. Thank you! More

by tlr40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Everyone was very courteous, professional and friendly and explained everything. Overall a very good experience. More

by debmkks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Cardinale
June 06, 2024

Seem very honest. Sal is a great member of the team in the service area More

by kirkpatrick.mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Roy is always pleasant and explains well when I have questions regarding the maintenance of my vehicle. More

by csakelariou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Service advisor
June 06, 2024

I get great service here. Roy is a wonderful service advisor and I love the techies too. More

by bridget.phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
June 05, 2024

Everyone at the dealership is always very helpful and congenial. Car maintenance was well taken care of as usual. More

by davisjr48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Overall a good experience. Service techs are great to work with, knowledgeable and communicate well. My service tech Sal was great to deal with. Quality of workmanship A+ More

by jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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