4,202 Reviews of Ferman BMW - Service Center
I highly recommend Ferman BMW. Their customer service is excellent. Very friendly,knowledgeable, professional staff. Their customer service is excellent. Very friendly,knowledgeable, professional staff. More
This was a actual arguement, mechanic prior did not put all the screws on my under panel, i had no clue till it came off and they blamed it on me, and now that they put it on again my ac just stopped worki all the screws on my under panel, i had no clue till it came off and they blamed it on me, and now that they put it on again my ac just stopped working, and was like that since pickup, i loved this place and trusted it wholeheartedly but now i question it. More
Great experience as always! Awesome customer service, I drive over an hour to Ferman BMW for maintenance on my X6. Cesar is my service advisor, he always welcomes you with a fri Awesome customer service, I drive over an hour to Ferman BMW for maintenance on my X6. Cesar is my service advisor, he always welcomes you with a friendly smile and is very knowledgeable and professional. Overall like the service at Ferman and will refer my family and friends. More
Jamie Annese has been my service advisor for several years. She always greets the customer with a smile and I like her attitude. She listens to you and the service is completed in a timely manner with years. She always greets the customer with a smile and I like her attitude. She listens to you and the service is completed in a timely manner with good communication via text or phone call. More
Service advisor Sal did a great job helping me the my cars service. Thanks again cars service. Thanks again More
Excellent service from Client Advisor, Robert Chodorowski, and his Sales Manager. No high pressure. Quick response to all requests. Definitely recommend. Chodorowski, and his Sales Manager. No high pressure. Quick response to all requests. Definitely recommend. More