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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.5
2,602 Reviews

2,602 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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August 18, 2023

I have used Ferman Chevrolet for years. Depend on their expertise to service my cars. They are always polite and efficient Wonderful place to wait for vehicle also. They will give one a More

by hfbhill0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleton Reece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Ullestad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Steger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, who sold me my beautiful XT5 , Rick Hicks, Franco Otiniano, James Forcina
Aug 21, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 17, 2023

The service department was prompt and courteous and did a great job! I am very happy with their work More

by KDOHERTY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 17, 2023

Great service, work was completed with no issues, personnel was extremely attentive to the details. More

by javieruperez38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bogi Enkh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 16, 2023

Tony is an excellent service advisor. He listened to the problem and fixes it. Your call center on the other hand needs help. They ask what service you want but don't listened. Sometime More

by RoseMMetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 13, 2023

Service advisors ignored me when I came in and waited for someone to acknowledge me at my appt time More

by njohnst8
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Forcina
Aug 14, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 12, 2023

Not great service, came in with a package already selected, nothing was done but oil change. Will not be back More

by emilynavarro4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anbial
Aug 14, 2023 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 10, 2023

Went on vacation came back to my car in tip top shape and all cleaned up ready to go .. More

by Jeff05
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 10, 2023

needed an oil and filter change. did not think it would take 2hrs. +. guess they did not have enough tecnicians. More

by hd04jab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can better serve in the future.

August 10, 2023

My truck sat there all day when I had a 10:45 appointment they didn’t look at it till 2:00 and I got it back just before they were closing also it smelted like body odor when I got it back More

by Fumo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Aug 11, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 09, 2023

Tony is my service man and he is always professional and Kerin. I always have a great experience. Everyone is everyone is so kind and professional. And I am always comfortable waiting on my vehicle. More

by mmjacobs1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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