Ferman Chrysler Jeep Dodge RAM of New Port Richey

Very knowledgeable and friendly staff. Tina is very helpful and professional. That comes from a long career and auto sales and management that I did in my life. F&I were also a pressure to deal with. helpful and professional. That comes from a long career and auto sales and management that I did in my life. F&I were also a pressure to deal with. I'm happy with my purchase. More

Waited for an hour after scheduled appointment. Wanted to charge me $145 for a check engine code that i already had the number for. Ended up fixing the issue for $41 at another Jeep Dealership. Thanks, but n charge me $145 for a check engine code that i already had the number for. Ended up fixing the issue for $41 at another Jeep Dealership. Thanks, but no thanks. More

Service Dept. Was very Friendly and accommodating and no wait. They keep you informed of your vehicle next servicing.Easy to work with.. Keep up the excellent work! wait. They keep you informed of your vehicle next servicing.Easy to work with.. Keep up the excellent work! More

David your service technician was very professional. He had good attention to detail and was able to provide timely and accurate updates. Also did a good job handling my objection and he would be the omain had good attention to detail and was able to provide timely and accurate updates. Also did a good job handling my objection and he would be the omain reason for me to use your dealership for additional services. More

Just bought my 2nd truck from Ferman. They make it a quick and easy process. They take the time to make sure you find the vehicle you are looking for. quick and easy process. They take the time to make sure you find the vehicle you are looking for. More

This was the smoothest and fastest vehicle transactions I have ever been involved in. I will continue to do business with, as I have since 2005. have ever been involved in. I will continue to do business with, as I have since 2005. More

Michael was very helpful in getting our Jeep ordered and keeping us updated on delivery. He went through all the features with us. I had to stop by the next day to drop off paper work and he even took the t keeping us updated on delivery. He went through all the features with us. I had to stop by the next day to drop off paper work and he even took the time to help me change settings for the keys and locks. It all was a pleasant experience. More

Initially saw the vehicle online on Autotrader. All negotiations were done over the phone by voice and text starting through a call center with final agreement emailed. Hard to negotiate with Walter. F negotiations were done over the phone by voice and text starting through a call center with final agreement emailed. Hard to negotiate with Walter. Felt somewhat neglected at times. I was put off for days while he said was “dealing with a customer”. What the heck was I? Also was never clear wether I was communicating with the girl from the call center or Walter as they both showed up under the same phone number. After finally agreeing on a price I was handed off to Frank. Frank has been very helpful and professional. I’m not trying to blast anyone as they were all friendly and professional, I just wasn’t impressed with the process and inflexibility on the price of the vehicle. I was most upset over the $999 added to the advertised price as well as the Jeep website showing rebates and being told they didn’t apply to my sale. The good in it all was the vehicle was ready to go when I got there even though I got there within an hour of closing time and the paperwork side didn’t take too long. More

Thank you Ken for a pleasant smooth purchase of my first full size pickup truck. Made a 3 hour trip to your dealership worth it. full size pickup truck. Made a 3 hour trip to your dealership worth it. More

My salesperson was Pete. He was/is very courteous and helpful. I found my new truck online, then made an appointment right away. No time was wasted. Eric helped me with the paperwork and it all went smoo helpful. I found my new truck online, then made an appointment right away. No time was wasted. Eric helped me with the paperwork and it all went smoothly. I'm a happy camper! More