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Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

New Port Richey, FL

4.3
2,305 Reviews

2,305 Reviews of Ferman Chrysler Jeep Dodge of New Port Richey - Service Center

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November 01, 2021

Everyone was very pleasant and friendly. Dave was really nice. I enjoyed waiting in the service waiting Room. The wait was not to long 1 1/2 hrs. Didn’t mind at all. Your Coffee Machine is fantastic- Enjoye More

by grandmagailfla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Franke
Nov 02, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 29, 2021

Third service appointment for same issue. Dealer insists I’m not having the issue that I state. I bring the car in and they say they did nothing, it’s working correctly. When I leave the dealer the start/st More

by Kmdb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Logue
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M Hughes
Nov 02, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review. Please contact us to let us know how we can serve you better next time.

October 29, 2021

Steve, my service manager, was professional and courteous throughout the process. I was aware of progress/status throughout the repairs process. Furthermore, I appreciate that Steve let me know when a loane More

by Chris G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 28, 2021

IFeel waiting almost 3 hrs for a oil change And Battary I Feel waiting almost 3 hrs for a oil change And Battary as a long time More

by kwilke08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hughes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Payne
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Suarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kissinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Molenda
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Whidden, Walter Wallace, David Franke
Nov 02, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review! Please contact us to let us know how we can serve you better next time.

October 26, 2021

Thanks for the awesome work that you always provide. Jason L. always keeps me updated while I wait for my service to be completed. More

by bklynsilverfox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 23, 2021

The service always treats me great, handle all my service needs with out and issues. More

by T.Ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Franke
Oct 25, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 21, 2021

From scheduling to service, all went well. Professional, polite, clean, timely and fair. Thank you More

by kingsleysemail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 19, 2021

Took almost a month for a part to come in and couldn’t drive my truck. More

by Juliusjcc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Brawer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

We apologize for the negative experience you had with us. Please contact our manager, Heather Bousquet at (727) 847-5555 EXT 1135 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

October 19, 2021

Jason Logue was extremely helpful and very nice. Will be using this location again. Thank you Jason! More

by raql2143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Brawer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Logue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

October 18, 2021

Courteous and pleasant. Not too long a wait. My guy was at lunch so coworker helped More

by jabarw
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 19, 2021 -

Ferman Chrysler Jeep Dodge RAM of New Port Richey responded

Thank you for your review!

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