
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Outstanding customer Service Bought a new 2019 Ford F150 yesterday. Due to Covid 19, we did everything online. It was a great experience. Our salesman, Ryan Carnes, made the wh Bought a new 2019 Ford F150 yesterday. Due to Covid 19, we did everything online. It was a great experience. Our salesman, Ryan Carnes, made the whole day delightful & easy and was a joy to deal with. The finance manager had everything in order for signing when we went to pick up the truck. I would highly recommend Five Star Ford!!!! More
Very disappointed with Mr. Howell's along with David Hill I guess people with challenge credit is not worth being treated with any respect. But not surprise. Why didn't I deserve a phone call? I guess people with challenge credit is not worth being treated with any respect. But not surprise. Why didn't I deserve a phone call? More
Words cannot Express how happy I am,Mike went out of his way to help me after having a very bad experience with Westway Ford,He asked what I wanted,Well a burgundy Ford Edge,and that's what I got,all bells way to help me after having a very bad experience with Westway Ford,He asked what I wanted,Well a burgundy Ford Edge,and that's what I got,all bells and Whistles!!! No money down,just my trade in!!I'm so happy and so grateful,thank you for everything! 5 Star Ford will go out of their way for you!!! More
Fantastic Dealer Alfred El-Darazi did a Fantastic job. He got the vehicle we wanted and the price. Also they gave us a great price on our trade in. Sam O’ Reggio did a Alfred El-Darazi did a Fantastic job. He got the vehicle we wanted and the price. Also they gave us a great price on our trade in. Sam O’ Reggio did a fantastic job in the aftermarket and got the add on’s we wanted and the price. Also Tut Edwards did a fantastic job in the financial end. This is the place to go for a new or used vehicle hands down. You won’t be disappointed. More
Jason was great to work with. Made everything very easy and effortless. David was great as well. Very friendly and easy finance process. Took fantastic care of us from start to finish. and effortless. David was great as well. Very friendly and easy finance process. Took fantastic care of us from start to finish. More
Five Star Ford has always been my place to shop for our family Vehicles. Best service in DFW. Yes Doreen Bainbridge is the absolute best!!! family Vehicles. Best service in DFW. Yes Doreen Bainbridge is the absolute best!!! More
Excellent experience! Casey was wonderful to work with and helped us make this the best car buying experience we've ever had. We highly recommend Casey, and we will be bac Casey was wonderful to work with and helped us make this the best car buying experience we've ever had. We highly recommend Casey, and we will be back! More
Outstanding Experience In the past, I've often seen getting a new car as a chore and an experience to be avoided. The team at Five Star Ford made it completely different. Cr In the past, I've often seen getting a new car as a chore and an experience to be avoided. The team at Five Star Ford made it completely different. Crystal and John were always on our side and always looking for ways to help make our experience better. They went above and beyond over and over. No one ever put any pressure on us - we always set the pace. It was amazing from Crystal's offer of hand sanitizer to John and Bruce's help pushing our trade in... in... Unlike too many of my past experiences, Tut never tried to push us to buy something we didn't need. He made it very clear that if we weren't comfortable, he wouldn't push the financing on us. Even David's efforts to straighten out our dealer tags was done with a smile. If you need a vehicle, new or used, talk to Crystal and John first. You may not even need to shop around. More
Super friendly and well trained. These people know how to treat customers. Whenever I asked a employee “how long have you been a salesperson?” they reply “16 years, 14 years”. Quality of service is #1. treat customers. Whenever I asked a employee “how long have you been a salesperson?” they reply “16 years, 14 years”. Quality of service is #1. More
My second Ford purchase with Crystal was as easy and efficient as my first 3 years ago! Recommend Crystal for all your new car purchases. efficient as my first 3 years ago! Recommend Crystal for all your new car purchases. More