Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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INTEGRITY GRACIOUS GENUINE ALFRED IS NOT YOUR "USUAL' CAR SALESMAN. I WAS NOT RAILROADED TO CONSIDER ANOTHER, HIGHER PRICED TRUCK. IN OUR PHONE CONVERSATIONS, ALWAYS COURTEOUS ALFRED IS NOT YOUR "USUAL' CAR SALESMAN. I WAS NOT RAILROADED TO CONSIDER ANOTHER, HIGHER PRICED TRUCK. IN OUR PHONE CONVERSATIONS, ALWAYS COURTEOUS AS WELL AS LEAVING MESSAGES. I HAD A DELIVERY SERVICE BRING MY TRUCK TO MY HOME, AGAIN HE CALLED TO LET ME KNOW IT WAS PICKED UP AND WOULD I LET HIM KNOW WHEN IT ARRIVED . More
Pre owned car purchase My experience overall was very good thanks to bashar bob nemri. The man was very attentive to our needs, he explained every step of the way and when i My experience overall was very good thanks to bashar bob nemri. The man was very attentive to our needs, he explained every step of the way and when i had a doubt of the price he went to talk to management and we ended up settling with a good deal. I want to thank bob nemri for overall helping me in my first purchase at a dealership and in the cojtinuing of fixing the vehicle i purchased. I also did not like the guy felipe intervening with the deal i had with bob.. the man would be complaining that he cant do this or that i asked to see the manager with felipe said he would bring him by but nothing instead bashar bob nemri cleared everything in the deal and i hope whatever deal bob gets from the sale that guy felipe is excluded since he did not do anything to help nor absolute nothing. More
Five Star Experience I had a great experience working with Mario for the purchase of my 2014 F150. My credit/financing was lower than I expected but Mario was still able t I had a great experience working with Mario for the purchase of my 2014 F150. My credit/financing was lower than I expected but Mario was still able to help me get into a great truck that I absolutely love! He was not pushy in the sale and it actually felt like an old friend was helping me find the truck that was just right for me. I even checked out GrapeVine ford but did not purchase there because FiveStar had better prices/salesman. During the sale my family was in from out of town and the FiveStar finance team made then feel right at home in the dealership. This was seriously the easiest purchase I’ve ever made and I will highly recommend Mario and FiveStar Ford to everyone I know! More
Doreen is the reason I buy from Five Star Ford Just finished the process of purchasing my second Ford F-150 from Five Star Ford. Doreen is extremely helpful and goes above and beyond to make sure y Just finished the process of purchasing my second Ford F-150 from Five Star Ford. Doreen is extremely helpful and goes above and beyond to make sure you are completey satisfied. Awesome personality and great attitude from start to finish. I can’t thank her enough for everything. More
I drive from OK for Tony M!! Tony Mellado has been my salesman since 2012 and, no matter where I live, I will always go to him for all my car shopping needs. He's friendly (like f Tony Mellado has been my salesman since 2012 and, no matter where I live, I will always go to him for all my car shopping needs. He's friendly (like family) and cares about his customers happiness. He takes excellent care of repeat customers, no doubt! He follows up to make sure you are completely satisfied. I couldn't ask for more from a car salesman and friend. Thank you, Tony and the 5 Star Ford Team! More
Excelent customer services Sam Limo honors his internet price, easy to deal with, no pressure or any up selling. Sam is helpful and a nice man. David Hill / finance department Sam Limo honors his internet price, easy to deal with, no pressure or any up selling. Sam is helpful and a nice man. David Hill / finance department is also wonderful. He helped us even after we took delivery of the car. Overall experience is outstanding! More
A great salesman, Casey Russell The best salesman I have ever bought from, he was very informative, responsive, and easy going...at no point did I feel pressured. He was very helpfu The best salesman I have ever bought from, he was very informative, responsive, and easy going...at no point did I feel pressured. He was very helpful. More
Five Star Ford and Sam Limo I recently decided to purchase a newer vehicle for my daughter. We were looking at several makes and models. One of the models we were looking for was I recently decided to purchase a newer vehicle for my daughter. We were looking at several makes and models. One of the models we were looking for was the Ford Escape. I found several to choose from on the Internet 2 of them were at Five Star Ford. A few years ago I purchased a car for my son at Five Star Ford from Sam Limo. We called ahead and Sam said he would have the models ready for us to look at. Upon arriving at the dealership We asked for Sam and he had the 2 we were looking at ready. We looked at both models and chose to test drive a 2015 Escape. My daughter liked the vehicle. It was a Ford certifies pre-owned vehicle which gave me piece of mind. We told Sam we had another vehicle to review at another dealership and left. I called the other dealership and let them know we were on our way and we were interested in a vehicle at their location. I asked if the vehicle could be pulled up front for us to teview. The dealership said no they don’t have enough sales people to do that ( that should of been my first clue). Upon arriving at the next dealership (not a Five Star dealership)we were not greated right away or treated well. We waited for the sales person for 15 minutes and Still was not there. We test drove the vehicle but we felt better about the Ford Escape so I called Sam at Five Star and told him to get the vehicle we test drove ready as we were coming back and purchasing that vehicle. My advise to everyone is to start your search at Five Star Ford and ask for Sam Limo. You will be happy, satisfied and you will save time and money! More
F150 purchase I just bought my first Ford F150. Bob Nemri made the experience hassle free. He listened to my needs and showed me several trucks and I ended up w I just bought my first Ford F150. Bob Nemri made the experience hassle free. He listened to my needs and showed me several trucks and I ended up with exactly what I wanted. Bubba Smith also made the financial closing smooth. I'm going to enjoy doing business with 5 Star Ford. More
Great salesman Hudson was great to work with. My son came in to buy his first car. He had been looking for a while. Being that he is only 18 other car dealerships we Hudson was great to work with. My son came in to buy his first car. He had been looking for a while. Being that he is only 18 other car dealerships were really kinda blowing him off. I’m happy to say with Hudson’s help he was able to get a far better car than he even thought was possible. Hudson is definitely an asset to your dealership.. More