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Five Star Ford

North Richland Hills, TX

4.9
8,718 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one. Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,718 reviews

February 22, 2019

Great experience! Our experience at 5 Star Ford was nothing but positive. From the moment we inquired about the car until we drove it home, each person involved in our More

by berryhills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Atkins
February 22, 2019

Best car buying experience I've ever had! This by far has been the best experience I have ever had! Huge thank you to Rick Dike for helping me purchase my new Ford F-150! It was the easiest an More

by KristenO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews
February 22, 2019

AWESOME!!! We came into buying our new car with some existing issues and the team here was able to work with us and make this an amazing experience. We appreciat More

by AustinFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
February 22, 2019

Very Satisfied!! Sam you are the best! This is the fourth vehicle we have purchased from you and are very satisfied with the new F-150. You found the exact match for More

by Truckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Limo
February 22, 2019

Simply the Best! Best dealership ever! Mel was amazing at getting me the best deals, honest about the process and compassionate about my concerns! David had endless More

by Christina S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Seibel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
February 21, 2019

Best buying experience I have bought vehicles from 6 different dealerships in my life. The experience at 5 star ford has been the best and easiest by far. Randy Renner my sa More

by Franco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rennert, Bubba Smith
February 21, 2019

NEW TRUCK PURCHASE This is a wonderful dealership! We have now purchased 4 vehicles/trucks from Five Star, and wouldn't buy from anyone else. They are wonderful, and e More

by trixie40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2019

Sales Team - Excellent Customer Service Jason Howell was my original internet sales person. The day I decided to purchase a vehicle at 5 Star Ford, Jason was out. In Jason's absence, Mr. LEO More

by Truck buyer 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2019

Got my dream car It was a great experience overall. The people there were great and very friendly. Everything was pretty simple and was explained in detail. It happene More

by iiRoycee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2019

Pleasant experience Wayne was very nice and not threatening as my sales person. I did feel a little hurried through the offer acceptance and financing process. I would’v More

by Gjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William in aftermarket, Wayne Biggers
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