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Five Star Ford

North Richland Hills, TX

4.9
8,608 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,609 reviews

November 20, 2018

Smooth transaction from start to finish This is my second time to work with John. He listened to my needs and got me hooked up. Finance with Tut was a breeze. I highly recommend 5 Star Ford More

by Fan4pepsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2018

Great Service Got the same sales person Wayne Biggers as I had 15 yrs ago. Bought 2 more vehicles this time around. Same great service from him and the dealership a More

by Patrick 4964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Biggers, Siva David "MIT" Christos
November 20, 2018

Truly "Best in class experience”. I really experience a great service and willingness to help from Bashar (Bob) Nemri. Excellent, providing information and allowing us to review all po More

by RaulCastilloGlez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bashar (Bob) Nemri
November 20, 2018

New ‘16 Fusion I had been looking for a new car for my family and when I came to 5 Star, I knew I’d be leaving with a car. With the help of John Hilsinger, this car More

by Michale, the Pope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2018

Outstanding experience with Marrisa Thompson I simply can't say enough great things about this dealership and our sales person Marrisa. This is my first review of any kind but i feel compelled to More

by Coma15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
November 19, 2018

Excellent buying experience 2015 Ford Mustang GT CPO I found the vehicle I was looking for on CarGuru's I live in Tennessee but I went way outside my comfort zone considering a vehicle that I had not see More

by doublede06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2018

New car for Mom The whole staff made it very easy to purchase a new car for Mom. This was her first new car ever. She already new what she wanted so Alfred helped her More

by CW3 Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
November 17, 2018

Best dealership again The atmosphere at 5 Star is so relaxed. Ollie who is my salesperson, has been with Five Star for many years. She makes the car buying experience as More

by Carey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ollie Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
November 17, 2018

Excellent car buying experience! Bought my first car with Marisa Thompson, and i couldn't have asked for a better experience. Me and my family have been through many car buying experi More

by sbrodnax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
November 16, 2018

Excellent Customer Service This was the easiest car purchase I have ever made in my life. Customer Service was outstanding. So easy and no hassle. Thank you Rick! More

by DanaSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I can't remember her name, but she showed me how to work everything in the car. She was wonderful too. It might have been Abby?? Not sure?
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