
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Smooth transaction from start to finish This is my second time to work with John. He listened to my needs and got me hooked up. Finance with Tut was a breeze. I highly recommend 5 Star Ford This is my second time to work with John. He listened to my needs and got me hooked up. Finance with Tut was a breeze. I highly recommend 5 Star Ford More
Great Service Got the same sales person Wayne Biggers as I had 15 yrs ago. Bought 2 more vehicles this time around. Same great service from him and the dealership a Got the same sales person Wayne Biggers as I had 15 yrs ago. Bought 2 more vehicles this time around. Same great service from him and the dealership as I had back then. Also kudos to Hector Cojulun for helping my daughter get a car. More
Truly "Best in class experience”. I really experience a great service and willingness to help from Bashar (Bob) Nemri. Excellent, providing information and allowing us to review all po I really experience a great service and willingness to help from Bashar (Bob) Nemri. Excellent, providing information and allowing us to review all possible options and vehicles. More

New ‘16 Fusion I had been looking for a new car for my family and when I came to 5 Star, I knew I’d be leaving with a car. With the help of John Hilsinger, this car I had been looking for a new car for my family and when I came to 5 Star, I knew I’d be leaving with a car. With the help of John Hilsinger, this car buying process was seamless. He listened to what I was looking for and what my intentions were with the new vehicle and brought me an entire list of vehicles to choose from that satisfied my needs. After some discussion, and a little driving around town, I had chosen the 2016 Ford Fusion, which has served me perfectly since the purchase. The hospitality and customer service of Mr. Hilsinger and all the other employees is unparalleled. I will be choosing 5 Star Ford from here on out when it comes to purchasing a vehicle. 5 out of 5 More
Outstanding experience with Marrisa Thompson I simply can't say enough great things about this dealership and our sales person Marrisa. This is my first review of any kind but i feel compelled to I simply can't say enough great things about this dealership and our sales person Marrisa. This is my first review of any kind but i feel compelled to steer perspective buyers in the right direction. I've purchased approximately a dozen new cars in my lifetime and this was by far the best experience. Low pressure, laid back environment, and the best sales person you can ask for. So, if you're in the market for a Ford, don't hesitate to call them, specifically Marrisa. More
Excellent buying experience 2015 Ford Mustang GT CPO I found the vehicle I was looking for on CarGuru's I live in Tennessee but I went way outside my comfort zone considering a vehicle that I had not see I found the vehicle I was looking for on CarGuru's I live in Tennessee but I went way outside my comfort zone considering a vehicle that I had not seen in person or driven. I usually dread this process but Sam Limo stepped me through, responses were always very timely. Met and exceeded my expectations! More
New car for Mom The whole staff made it very easy to purchase a new car for Mom. This was her first new car ever. She already new what she wanted so Alfred helped her The whole staff made it very easy to purchase a new car for Mom. This was her first new car ever. She already new what she wanted so Alfred helped her find a dream car and helped her understand her payment options. Alfred was very friendly, easy to work with, very knowledgeable in finances requirements making it easy for Mom to see her options and even helped with faxing insurance documents. We all loved the discounts but then you met David the discounts seen to just go away with other addition add on like 7 year warranty since the car only has 3 years warranty. David did a great job explaining all the additional add-on and the total cost. I just wish Ford offered a longer warranty plan. . More

Best dealership again The atmosphere at 5 Star is so relaxed. Ollie who is my salesperson, has been with Five Star for many years. She makes the car buying experience as The atmosphere at 5 Star is so relaxed. Ollie who is my salesperson, has been with Five Star for many years. She makes the car buying experience as you hoped it could be. Relaxed, great information and someone you will look forward to seeing again. More
Excellent car buying experience! Bought my first car with Marisa Thompson, and i couldn't have asked for a better experience. Me and my family have been through many car buying experi Bought my first car with Marisa Thompson, and i couldn't have asked for a better experience. Me and my family have been through many car buying experiences, but none of them felt as personal as this one. She was truly looking out for my best interest which is hard to find. More
Excellent Customer Service This was the easiest car purchase I have ever made in my life. Customer Service was outstanding. So easy and no hassle. Thank you Rick! This was the easiest car purchase I have ever made in my life. Customer Service was outstanding. So easy and no hassle. Thank you Rick! More