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Five Star Ford

North Richland Hills, TX

4.9
8,602 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,602 reviews

July 30, 2018

Great customer service. Making Raving fans. Have had my vehicle serviced there for years but was first time buying from them. Rick Dick from the start made it a very enjoyable experience. No pre More

by DCMBob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah from Internet Sales Assistant
July 29, 2018

Quick and exactly what we were looking for!! John Hilsinger was awesome!! He went above and beyond to help find the perfect escape for us!! John was very friendly and very knowledgeable on everyt More

by B0826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
July 29, 2018

Awesome Experience I recommend this dealership and it’s staff hands down. I went in looking to trade, they had what I wanted , and in the color I wanted. It was absolute More

by Brandon88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Reggio, Siva David "MIT" Christos
July 28, 2018

Excellent experience I have never owned a Ford until today. After the service I received and the amount of work done on my behalf, I will be a customer of Five Star Ford More

by F350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2018

Easy! Jesus made the whole process so easy and smooth! He worked all the numbers before we came in and just had to sign on the dotted lines. He was incredib More

by TaylorCarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Valles
July 28, 2018

Extremely professional and courteous They listened to my needs and lead me in the right direction. It was an easy process and no wasted time. They Didn't try to sale me more than I wanted More

by Pete8259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
July 28, 2018

Such a great experience! Everyone at this dealership was kind, friendly, and really worked hard to make the car buying experience an easy and enjoyable one. I can’t say enough More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Blackwell, Nathan Blackwell
July 28, 2018

Great Service! Alfred took care of everything and made the process really easy. This dealership and even the finance department gentleman everything super simple! Ov More

by Rebeca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2018

Purchase a pre owned vehicle Crystal did an amazing job. I will be back in the future. She was very friendly and a positive professional. The dealership was very clean. Thank you More

by Swhitmore25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
July 28, 2018

Super Service Had the best experience ever buying a new vehicle. Robert and the entire Five Star staff could not have been better. I would also like to thank Sales More

by Big Daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
CarPro Show
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Abrams, Siva David "MIT" Christos
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