Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience. My experience at Five Star Ford was more than I had expected. Had gone to two other dealers and this was by far the best. Sam Limo did a great job My experience at Five Star Ford was more than I had expected. Had gone to two other dealers and this was by far the best. Sam Limo did a great job as far explaining everything for vehicle to all the rebates that were available. Sales manager, add on manager to the finance guy was great. More
Excellence Sam Limo went above and beyond to find me the perfect vehicle. He was very knowledgeable about the products he showed us and had no problem listening Sam Limo went above and beyond to find me the perfect vehicle. He was very knowledgeable about the products he showed us and had no problem listening and trying to meet my every want and need. He was also very patient with us and showed us several vehicles until we found the one that we loved and met our financial needs. Don't hesitate to use 5 Star Ford and by all means ask for Sam Limo. More
Great It was a very easy process getting my brand new Hyundai Elantra. Had a good experience with the process, was a good learning experience for my first n It was a very easy process getting my brand new Hyundai Elantra. Had a good experience with the process, was a good learning experience for my first new vehicle. More
Went above and beyond to ensure I was happy I had an issue with a 2017 model vehicle where I was spending way more time in the service department than I should have with a brand new vehicle. Ro I had an issue with a 2017 model vehicle where I was spending way more time in the service department than I should have with a brand new vehicle. Robert, Joshua, and Rick Dike made sure that I was taken care of and worked through a deal with me to get into a different vehicle. I would say this was a very special circumstance that led to this decision, but they didn't take it lightly and made sure I was taken care of. I can't recommend these guys more for the customer service they provided to me. More
Awesomeness We're never disappointed. We give Diron our specifications and price and he always makes it happen. He also surprised us with extra features on the ve We're never disappointed. We give Diron our specifications and price and he always makes it happen. He also surprised us with extra features on the vehicle, that were defiantly a plus, and didn't affect our budget. We will continuously purchase only from him. He made us feel like we were his top priority. Excellent experience. More
Great Service, Great Staff Went in for their The Works maintenance (oil change, tire rotation, multi-point inspection, etc) and to get new tires. They got my Edge in for service Went in for their The Works maintenance (oil change, tire rotation, multi-point inspection, etc) and to get new tires. They got my Edge in for service quickly, offered great prices on Michelin tires, and made my wait for the service pleasant. John Maurice did an excellent job of providing excellent service for the vehicle and Harry Waymire provided transportation on a bitter cold morning over to Taco Cabana while I waited for the service to be done. Great service. Great staff. This is why I keep coming back to Five Star Ford. More
Hassle Free. very easy purchase. Thanks to Rick Dike !!!!! He made my purchasing experience enjoyable. At NO TIME, did I ever feel pressured or uncomfortable. Even after the sale, Thanks to Rick Dike !!!!! He made my purchasing experience enjoyable. At NO TIME, did I ever feel pressured or uncomfortable. Even after the sale, Mr. Dick has continued to be readily available to me for whatever I have needed. I will ONLY deal with Mr. Dike, when I return to buy my wife's vehicle. Thanks again. More
Best car purchase of my life (74 years) Sam Limo sold me a 2017 Explorer at an extraordinary price. We talked, he pulled a car, I drove it, talked some more and I bought it within 24 hours. Sam Limo sold me a 2017 Explorer at an extraordinary price. We talked, he pulled a car, I drove it, talked some more and I bought it within 24 hours. I typically spend weeks of research and lots of looking to find the right car at a great value. With very little discussion I was convinced Sam hit both targets. The experience with Sam and the entire 5-Star team impressed me. It was pleasant and kind of fun because I was with some great people who were professional and did just what they promised without haggling and absolutely no BS. Yes, I would even buy a used car form Sam and the 5-Star Ford team. Great to deal with More
AWESOME AS ALWAYS ! Our sales guy Bryan Russell did a OUTSTANDING JOB as USUAL, this is the 2nd Ford we have bought from him in a month. Told him what we wanted and wh ! Our sales guy Bryan Russell did a OUTSTANDING JOB as USUAL, this is the 2nd Ford we have bought from him in a month. Told him what we wanted and where were wanted to be in payments. Bryan and Will Green in Finance did GREAT getting us where we wanted to be. Bryan always keep in contact with us. Which made everything go smooth! Wills' name isn't listed in the area to select who you worked with, so I cant tag his picture. More
Experience has better than they advertise ! I hate buying a car but need one. Drove home today in new F150. Rick Dike (salesmen) and the "Tutman" experience was very painless (and I got a good I hate buying a car but need one. Drove home today in new F150. Rick Dike (salesmen) and the "Tutman" experience was very painless (and I got a good deal at every turn). Very up front and listened to how I wanted to buy my vehicle More