Five Star Ford

Good products at a fair price. Excellent service. Exceptionally friendly environment.by all sales representatives. Always helpful and courteous, even when they were not my sales rep. Finance was hel Exceptionally friendly environment.by all sales representatives. Always helpful and courteous, even when they were not my sales rep. Finance was helpful and did not pressure for additional items. A very comfortable experience. Fair pricing for purchase and trade in. No manager was needed to resolve a negotiated price. 2012 King Ranch Expedition EL More

Purchase of new 2017 F-150 I have been a Ford client for many years. I had a newer model F-150 that I was having problems with and was loosing faith in the Ford Brand. Joshua Fi I have been a Ford client for many years. I had a newer model F-150 that I was having problems with and was loosing faith in the Ford Brand. Joshua Fichter the GM for Five Start Ford NRH stepped in and worked with me and Ford to find a solution to my problem, It ended up with me buying a new 2017 F-150. The staff at Five Star took, what was a terrible experience for me and turned it into a very pleasant experience. They stood behind the Ford Product and went above and beyond in taking care of a long time Ford client. Lee Clanton made the buying process a very pleasant one. He is extremely knowledgeable and very easy to deal with. Elbert (Tut) Edwards was great to deal with in Finance. This is the 4th truck I have purchased from Five Star. I would recommend Five Star to anyone looking to buy a vehicle. They make the buying process a very easy one. Great Dealership!! More

Terrific Service From the initial phone call requesting information, leading to service, to the final completion of my needed service project, all was handled professi From the initial phone call requesting information, leading to service, to the final completion of my needed service project, all was handled professionally and with great care. There was no doubt about the high quality of service and care given by the employees of Five Star Ford - from the technicians, to my fabulous service writer, John Maurice, to the ladies at the cashier's desk - all were friendly, helpful, kind, and courteous. More

Great F-150 The service was helpful, detailed, and friendly. There was lengthy waiting at several stages, but other than that it was a very positive experience. W The service was helpful, detailed, and friendly. There was lengthy waiting at several stages, but other than that it was a very positive experience. William did an excellent job answering questions. More

Excellent service, Carlton was great. No high presure sales. We felt very comfortable and were satisfied. with the whole experience. We look forward to the next time. Carlton was great. No high presure sales. We felt very comfortable and were satisfied. with the whole experience. We look forward to the next time. More

2017 Ford Fusion I recently purchased a new 2017 Fusion from Five Star Ford. This was our third new Fusion from Five Star since 2014. My wife loves her 2016 Fusion and I recently purchased a new 2017 Fusion from Five Star Ford. This was our third new Fusion from Five Star since 2014. My wife loves her 2016 Fusion and I just replaced my 2014. Melvin Seibel did an outstanding job working the deal on my 2017 and also did the deal on my wife's Fusion in 2016. Five Star is a great dealership to work with on sales and service More

Great service Great job and very nice. He wasn't pushy at all. I chose what I wanted and he made the deal happen without pressure. Great job! Great job and very nice. He wasn't pushy at all. I chose what I wanted and he made the deal happen without pressure. Great job! More

Salesmanship Above Reproach I have been coming to Five Star Ford since 2012 when my wife leased a Ford Edge, I purchased a Lariat. We got great deals on those vehicles and incred I have been coming to Five Star Ford since 2012 when my wife leased a Ford Edge, I purchased a Lariat. We got great deals on those vehicles and incredible customer service. Justin Allerheiligen was so dedicated to getting us in vehicles and payments we needed. He worked with me via email and over the phone for probably 3 months before we made the deal. After that when it was time for new ones we were back again for another great deal. This time Justin called and let me know they had a great sale going on so we came in and took advantage of more great service and two more excellent car deals. This most recent experience is why we won't buy a Ford from anyone but Justin allerheiligen...he cares. He doesn't try to convince you can spend more money that you can or put you in a note that leaves you financially strapped. From a business standpoint, he's like an excellent billiards player, each shot he makes...is setting up the next one. We already know what kind of shape and where we'll be at for our next round of vehicles and that looks outstanding as well. Cheers Justin, you're the only salesman I've ever met that I don't hate! Get this guy in a bigger office with a more cozy chair! More

Superior Service provided by Mel Seibel This is my first Ford from Five Star and based on the experience I had with the sales professional Mel Seibel this will not be my last. Mel was extrem This is my first Ford from Five Star and based on the experience I had with the sales professional Mel Seibel this will not be my last. Mel was extremely accommodating to my needs and took the time to work with me at every turn as we navigated the deal. His overall professionalism and knowledge of how to work a car deal made for the most pleasant car buying experience I have had in a long long time and Mel sold me my 58th vehicle. Terrific truck at a terrific price and Superior Service from Mel. As long as Mel is at Five Star I will most definitely buy from him and recommend him to anyone I know of and even those I don't that are looking to purchase a new or used vehicle, because Mel is just that good. More

3rd times the charm This is my 3rd time to lease a car with 5 Star Ford. William May is my salesperson and did a wonderful job. My daughter will be turning her lease in This is my 3rd time to lease a car with 5 Star Ford. William May is my salesperson and did a wonderful job. My daughter will be turning her lease in and we will be back here to get her new car too. Dealing with purchasing or leasing a new car is probably the top of my least favorite things to do but I highly recommend Five Star Ford. They made the process as painless as possible! I came in the next day and took the Sync class from Jimmie Matthews and learned a lot about the Sync system - love the upgrades. More