Five Star Ford

Five Star Ford is the dealership for me!! Five Star Ford in N Richland Hills is the place to go to purchase or lease a new auto. This is my fourth auto from them. Mr. Juan Hernandez is my team Five Star Ford in N Richland Hills is the place to go to purchase or lease a new auto. This is my fourth auto from them. Mr. Juan Hernandez is my team member. He was able to find the right auto for me!! He treats me like his Grandmother. This is the fourth time Mr. Hernandez have worked together. More

Platniumn Explorer After several calls and visits to many other Ford dealers from Ft. Worth to East TX I was fortunate enough to find Lee Clantonat Five Star Ford. I tol After several calls and visits to many other Ford dealers from Ft. Worth to East TX I was fortunate enough to find Lee Clantonat Five Star Ford. I told him exactly what I was looking for down to every detail. He found one somewhere in South TX had it sent to him and still had the best price out of every other dealership I spoke with. I made two visits one to confirm the vehicle had everything I wanted and was there about 25 min and then again to pick it up. The second time I was there about 2 hours. As I was picking up the Platniumn Explorer I noticed a small door ding. Lee had it fixed in about 30 min. Then he went over every function and detail on the Explorer with me. I typically buy about 2 vehicles a year because of my work. This was by far the best car buying experience I have ever had. More

WARRANTY WORK Service advise was great and kept me informed on what was going on. The tech found an addition issue with a coolant leak; The service advise got it co Service advise was great and kept me informed on what was going on. The tech found an addition issue with a coolant leak; The service advise got it covered under warranty with no additional delay or expense. Stand up guys and took all the dealer fear away after this visit. More

Best car buying experience Went there with a VIP certificate from the Car Guys. Rick Dike took care of me and the experience was the best of my life. From now on I will do it Went there with a VIP certificate from the Car Guys. Rick Dike took care of me and the experience was the best of my life. From now on I will do it this way. Could not be happier. More

Great graduation experience We co signed for our sons first loan to buy a mustang. Our sons second car and now a car he is really happy to be in. Friendly helpful Randall Swindel We co signed for our sons first loan to buy a mustang. Our sons second car and now a car he is really happy to be in. Friendly helpful Randall Swindell great. Tut in finance a character too. More

Best car buying experience by far Crystal Sanders and the team at Five Star Ford NRH made my experience great. I started out at 2 other dealerships MacChurchhill Acura who didn't want Crystal Sanders and the team at Five Star Ford NRH made my experience great. I started out at 2 other dealerships MacChurchhill Acura who didn't want to let me leave without a car even if it wasn't a car I liked and Huggins Honda who was nice but didn't see what I was looking for. I then went to see Crystal because of her involvement in our local community, and the experience was better than I hoped for. They showed me multiple vehicles, and always kept in mind my budget and what I was hoping for which were not easy to match. In the end I picked a vehicle that I though I was happy with but realized it was not the right fit, the team wanted to make sure I was happy with my purchase and worked it out so that I got everything I needed. Throughout the process I worked with a few different people and everyone made me feel as if they appreciated my business. I would not only highly recommend Crystal Sanders but would have a hard time buying a vehicle somewhere else after my experience. Thank you Crystal & The Five Star Ford Team! More

An amazing experience. My sales rep Hector was the best. Knowledgeable, respectable, and knew his job like no other. Thank you Hector. Five star ford should be proud to have My sales rep Hector was the best. Knowledgeable, respectable, and knew his job like no other. Thank you Hector. Five star ford should be proud to have you as an employee. Overall, and amazing experience with five star ford used cars. More

My experience with Service Advisor Michael Fitch I have been having my Ford Mustang serviced at 5 star Ford and Michael has been my advisor for several years. He is honest and trustworthy. If he reco I have been having my Ford Mustang serviced at 5 star Ford and Michael has been my advisor for several years. He is honest and trustworthy. If he recommends an additional service I know he's just not trying to run up my bill. Michael is thorough and has excellent attention to detail. Yesterday I took our 2010 Ford Mustang in for service, which by the way only has 32,000 miles on it. My wife has been asking for a new car and I told her it could only be a Ford because I couldn't imagine having my car serviced at any other dealership or not having Michael as our advisor. Michaels dedication to customer service is way beyond the norm of what you expect in todays world. He recommended Mike Dike as the salesman I should use. He walked me over to the showroom and introduced me to Mike Dike. I will submit a separate review on him. My entire experience and interactions with all the employees at Five Star ford is always positive from top to bottom is always excellent. Michael Fitch is one not the most important reasons I could never imagine doing business at any other dealership. More

5 star ford makes car buying quick and easy Car buying was so quick and easy. Everyone was also so nice and helpful. I always felt like I was the priority even though there were several other pe Car buying was so quick and easy. Everyone was also so nice and helpful. I always felt like I was the priority even though there were several other people there. Great! More

F350 Platinum Carlton and the entire 5 Star Ford crew was great all the way through the purchase process. Carlton has followed up several times asking if we had q Carlton and the entire 5 Star Ford crew was great all the way through the purchase process. Carlton has followed up several times asking if we had questions...excellent follow through. More