Five Star Ford

Great experience Jesus made the finding, trying and deciding on which Truck easy and painless. The truck was ready at the time promised and completely flawless. Da Jesus made the finding, trying and deciding on which Truck easy and painless. The truck was ready at the time promised and completely flawless. David Hill in finance got the paperwork done fast and efficient, Sam in aftermarket accessories got me scheduled for tint, bed liner and weathertech floor mats. You would think they had done this before! Great crew, great process More

Great salesman Ask for John the salesman, he was great help and went beyond to make us happy! Very satisfied with the experience we had at five star ford! Ask for John the salesman, he was great help and went beyond to make us happy! Very satisfied with the experience we had at five star ford! More

Do not buy a car from here if you care about your saftey I purchased a 2007 ford edge to only find out later it had an open safety recall on it that they did not disclose to me. They bought the vehicle back, I purchased a 2007 ford edge to only find out later it had an open safety recall on it that they did not disclose to me. They bought the vehicle back, leaving me out of $2500 for my down payment and 4 months of car payments.I then purchased a 2010 mazda crsx9 that the axle fell off 9 days after signing paperwork. More

I had 500 questions and they were all answered with a smile I walked in only knowing I wanted a white vehicle and that I loved the exterior of the Explorer. Carlos Hernandez in sales was patient in not only ve I walked in only knowing I wanted a white vehicle and that I loved the exterior of the Explorer. Carlos Hernandez in sales was patient in not only verbally explaining what the different options were with the interiors of the Explorers but also showing me so that I could narrow down my options. He never once pushed me to buy the most expensive or hurried me up and I LOVED THAT! We got to meet Mr. Alfred and was just as courteous and willing to help. I walked in late in the evening on a Saturday and the guys in Finance Anthony, Jimmy, and MM Ross were amazing offering to hold the car I liked until Monday so that banks would be open to offer us a great interest rate. I'm in the accounting field and told them my time was golden especially during tax season. They made it so hassle free that we literally walked in and signed in no time and the car was ready to go as promised. We have used other dealerships in the past but don't ever recall a time the process was painless! Thanks FIVE STAR FORD...your name says everything. More

My best car purchasing experience! Hassle free and laid back My best experience purchasing a vehicle. I recieved a warm welcome at the door from the kind receptionist! Rick walked up greeted me, asked a few ques My best experience purchasing a vehicle. I recieved a warm welcome at the door from the kind receptionist! Rick walked up greeted me, asked a few questions about what I was looking for. He was kind, not over-pressuring, and showed me around. The whole experienced was awesome, I definately recommend 5 Star Ford for your next vehicle purchase. More

Honest and no pressure I have now bought 4 vehicles from Randall. He has shown to be honest and does not try to push a specific vehicle. I bought a used vehicle and he work I have now bought 4 vehicles from Randall. He has shown to be honest and does not try to push a specific vehicle. I bought a used vehicle and he worked with me on which one was better based on mechanical condition. I validated it with my own mechanic. More

Surpassed all expectations! Ken McLemore was excellent to work with! I appreciated his honesty and professionalism throughout the entire process. I would recommend Ken and Five Ken McLemore was excellent to work with! I appreciated his honesty and professionalism throughout the entire process. I would recommend Ken and Five Star Ford to anyone in the market. Every employee I came across was extraordinarily helpful and friendly. More

5StarFord Family My family has been purchasing cars from 5 Star Ford ever since their location in N Richland Hills opened and we always ask for Wayne Biggers. I/we kno My family has been purchasing cars from 5 Star Ford ever since their location in N Richland Hills opened and we always ask for Wayne Biggers. I/we know that we are going to get a fair deal and great follow up service. I never feel like I have to psych myself up to play the "car buying game" that I've felt at other dealerships. He works hard to find exactly what I'm looking for at exactly the price I can pay. In fact, I just helped both my daughters get vehicles and one is in a brand new Escape for lower payments than she expected to pay for a used car and the other said $300 was her max and rolled out of their for considerably less in a vehicle 7 years newer than she had going in. I totally trust 5 Star NRH and will always buy from them! More

Excellent customer service I bought a used 2011 used truck that I felt that was not to my liking and satisfactory, after talking to salesman and finance mgmt. team Jimmy T I was I bought a used 2011 used truck that I felt that was not to my liking and satisfactory, after talking to salesman and finance mgmt. team Jimmy T I was able to swap out to newer vehicle and lower finance charge. I bought a 2013 truck with the price and finance charge that was suitable. I like to thank Hector C and Jimmy T for their hard work and dedication to customer satisfactory. More

Explorer Danny Trauth was very helpful in getting me a new car. Very knowledgeable and took his time on hearing what i had to say. If you want a good sales per Danny Trauth was very helpful in getting me a new car. Very knowledgeable and took his time on hearing what i had to say. If you want a good sales person ask for Danny Trauth More