Five Star Ford

Honesty, the best policy. I knew I was not the ideal customer. I knew my credit score would pose a challenge especially coupled with a negative equity trade, seemingly leaving I knew I was not the ideal customer. I knew my credit score would pose a challenge especially coupled with a negative equity trade, seemingly leaving me a less than desirable customer for any dealership. But I was honest about my circumstance and John Hilsinger (partnered with Tut) was honest right back at me. I never felt less than the most important customer Five Star Ford ever had. Thank you for making the car buying process actually a low stress buying experience, I never thought I'd associate low stress with a car dealership. Five Star Ford you're a class act, thank you for being true to the Sam Pack way of doing business. Your New Fan! dh More

Great personalized service As always the service I received from our sales staff was great. I can't complement John Little, Crystal Sanders, and Jimmie. The financing was smooth As always the service I received from our sales staff was great. I can't complement John Little, Crystal Sanders, and Jimmie. The financing was smooth and personalized provided by Anthony Snyder. He even gave us additional valuable advice on a future sale, next year when we buy my granddaughters graduation gift car. More

It was great It was a great experience and the sale was amazing great price and worked with me to make sure I got the deal I was looking for. Car looks great and I It was a great experience and the sale was amazing great price and worked with me to make sure I got the deal I was looking for. Car looks great and I'm happy with the purchase. More

summarization of sales experience. Professional and obvious dedication to their craft provided for me the BEST auto purchase I've ever experienced. I would readily recommend this dealer Professional and obvious dedication to their craft provided for me the BEST auto purchase I've ever experienced. I would readily recommend this dealership to my friends and associates who are looking to purchase a new/used automobile. This dealership and its employees understand the necessity for not engaging in high pressure techniques in order to sell a car. The employees I noted earlier have a unique and obvious understanding of what GOOD customer service means. More

Great experience Five Star Ford had been recommended to me by a friend. I decided to give them a try. As soon as I walked through the door I was helped immediately. I Five Star Ford had been recommended to me by a friend. I decided to give them a try. As soon as I walked through the door I was helped immediately. I was very impressed with my surroundings. I could tell that it was a very professionally run business. The salesperson that worked with me, William May, was also very professional, very friendly, and very knowledgeable. He had already found the exact truck that I was looking for and was able to tell me everything about it and answered all my questions. To sum it all up, I was treated with the utmost courtesy, friendliness, and professionalism from the time I walked in to the time I left. It's a pleasure to deal with a dealership where I'm treated so well. I'm very pleased by my experience and very pleased with my purchase of my Ford F-150 XLT. Thanks again Five Star Ford in North Richland Hills, Texas! More

Hassle free car shopping Friendly, helpful, no pressure! An excellent experience buying a new car! I was also impressed by the selection of cars available. I will recommend F Friendly, helpful, no pressure! An excellent experience buying a new car! I was also impressed by the selection of cars available. I will recommend Five Star to my friends. More

Number 3 and counting This is the third vehicle I have either leased or purchased from Chad Ritter.... Always a pleasure to deal with and always a straight shooter. I This is the third vehicle I have either leased or purchased from Chad Ritter.... Always a pleasure to deal with and always a straight shooter. I have recommended to Friends and will definitely be back again in the future! More

Another one Today, I purchased my third vehicle from Five Star Ford. It says a lot when you make 3 separate vehicles purchases from the same dealership. They ar Today, I purchased my third vehicle from Five Star Ford. It says a lot when you make 3 separate vehicles purchases from the same dealership. They are the best at what they do and make the experience as enjoyable as the car buying process can possibly be. I ALWAYS deal with Aaron Dias in Internet Sales. I purchased all 3 of the vehicles, at this dealership, from Aaron. It's like hanging out with a long-time friend I haven't seen in a while, each time. Aaron really makes the experience easy and enjoyable. I'm sure the other sales guys and gals are great, too. But once you've found the best, you forget about the rest. I had the pleasure of closing the deal up with Tut Edwards. This would be my 2nd "Tutman Experience" of the 3 vehicles I've purchased. As always, quick and painless. I always pay cash so I'm in and out of his office in 10-15 minutes, but if I were using their financing, I have no doubt that Tut would have the knowledge and ability to get the numbers right for me. Thank You Aaron, Tut, and staff and Management at Five Star Ford in North Richland Hills. See you next time! M. Ward More

Great experience I would recommend this dealership to everyone as being the best in the area. I would not buy a car anywhere else. Thanks so much! I would recommend this dealership to everyone as being the best in the area. I would not buy a car anywhere else. Thanks so much! More

Crystal Sanders and John Little are great! Thanks to Crystal and John for a great car buying experience! My Mom purchased a new Ford Focus and they made it a fun and stress free experience. Thanks to Crystal and John for a great car buying experience! My Mom purchased a new Ford Focus and they made it a fun and stress free experience. They answered all of our questions with ease and took the time to make sure my Mom was happy with her choice. I can't say enough about their dedication to their customer. Great job and I'll recommend all of my friends and family head their way. Thank you for a fun experience. We love the car!!! More