Five Star Ford

great help from salesman bob he was very helpful, friendly and courteous. I highly recommend him. I had some issues and right away he worked thru them. from salesman bob he was very helpful, friendly and courteous. I highly recommend him. I had some issues and right away he worked thru them. More

Amazing service! Jesus V. was great the while time we we're there. He helped make sure we found a car we loved that was in our budget. I will definitely return to d Jesus V. was great the while time we we're there. He helped make sure we found a car we loved that was in our budget. I will definitely return to do business here and would recommend Five Star Ford in NRH to anyone looking to buy a new or used car. More

Escape 2017 Sales counselor Hector I stopped 10 minutes before closing and was introduced to Hector. Given the brief time we had he took all my information, promised to get back to me a I stopped 10 minutes before closing and was introduced to Hector. Given the brief time we had he took all my information, promised to get back to me and that's exactly what he did. We set up an appointment he was totally prepared, very professional and took the time to listen to what I needed and accommodated me. In the end I got the vehicle I wanted at a reasonable price. I had a very brief encounter with the financing and gentlemen Anthony it was quick officiant and explained everything thoroughly. In closing, I would highly recommend Hector as well as the entire five star ford team in Richland Hills Texas. More

Fairly Painless Purchasing my vehicle was fairly painless and not nearly as time consuming as I anticipated based on past experiences with other dealers when purchasi Purchasing my vehicle was fairly painless and not nearly as time consuming as I anticipated based on past experiences with other dealers when purchasing a new vehicle. More

My wife's new car purchase Having dealt with your excellent service department in the past, (Ron Baron, Odie Terry and others), I decided last year to replace my Ford truck with Having dealt with your excellent service department in the past, (Ron Baron, Odie Terry and others), I decided last year to replace my Ford truck with a new one. Very happy to date - thank you Chad Ritter. My personal experience has been so good that I brought my wife in for her new car purchase this past weekend. Chad Ritter was once again excellent, David Hill in finance was excellent, and she left a very happy customer. We all know that when Momma's happy, everybody's happy. Over the last 8 years or so, every experience I've had with 5 Star Ford (body shop, vehicle maintenance Service Department, Internet Sales and walk-in sales) has been excellent. Keep up the great work! More

Bought a truck while doing mowing the lawn. I took in my Ford Fusion for service and mentioned to the sales advisor that I'd wished I had a truck instead. Later, after dropping off the car and r I took in my Ford Fusion for service and mentioned to the sales advisor that I'd wished I had a truck instead. Later, after dropping off the car and returning home, I got a call offering a trade appraisal, which lead to a discussion of what I'd like, ideally. Josh Ingram found a great pre-owned, low mileage truck that was perfect for me and actually brought it to my house for me to test drive, as I was extremely busy with some yardwork. The Finance Manager made me a great offer and all I needed t do was put the lawn mower away and come in and sign the paperwork. Everyone there was great from start to finish. More

Awesome Jason!!! We were just driving thru the parking lot looking at new trucks. Just wanted to see my options when Jason introduced himself and showed us what to loo We were just driving thru the parking lot looking at new trucks. Just wanted to see my options when Jason introduced himself and showed us what to look for. We were very pleased that he left us alone so we could wander the lot and make our own decision. After looking, we talked to Jason and he made the buying process very easy. Jason explained all of our options and helped us choose the best one for us Thank you again for all of your help. More

Where to start I bought a 2006 F350 w/ 180,000 miles. I asked 5 Star to go thru it and recommend all needed repairs. They missed multiple obvious problems and gave t I bought a 2006 F350 w/ 180,000 miles. I asked 5 Star to go thru it and recommend all needed repairs. They missed multiple obvious problems and gave the truck back with the front drivers lug nuts loose. It could have killed my wife and son. The wheel was ruined and it took them 2+ weeks to find a replacement. There is a lack of leadership in the service department. Service advisors stand around and talk about getting drunk while customers wait at the counter just a few feet away. I have been a loyal regular customer since my first Superduty 15 years ago. Now I'm on my 6th Superduty. Unfortunately I have very little confidence in the repairs 5 Star recommends and completes. My relationship with Odie Terry is what keeps me there. I know I can trust him, 100% More

Best experience buying a vehicle than ever before This was by far the easiest and fastest experience I have ever had purchasing a vehicle, either used or new. Randy got me into the exact vehicle I wa This was by far the easiest and fastest experience I have ever had purchasing a vehicle, either used or new. Randy got me into the exact vehicle I was looking for without pushing me toward something I was not interested in. Straightforward and to the point, can't ask for anything more. More