Five Star Ford

"New" to Ford This was the best car buying experience I've ever had. Rick was amazing! He knew everything about the car I was looking at and everything in between! This was the best car buying experience I've ever had. Rick was amazing! He knew everything about the car I was looking at and everything in between! There was no pressure to buy. I will dimefinitely be back to see Rick when it's time to buy a car again! Jimmy also made the signing paperwork quick and easy! He was great to talk with and very kind. More

Certified Pre-Owned. Certified Quality Saleman! I submitted an internet inquiry for a specific vehicle. Melvin emailed me very quickly and offered to hold the vehicle while I drove an hour to get th I submitted an internet inquiry for a specific vehicle. Melvin emailed me very quickly and offered to hold the vehicle while I drove an hour to get there. He actually held it for 90 minutes to account for traffic. When my wife and I arrived, we were promptly greeted and given complimentary bottled water. Melvin went to check on our reserved vehicle. There was a short wait but that was only because Melvin had already informed the service team that our vehicle should be detailed before we get there in case a sale was made. Melvin was very attentive to the fact that our time was valuable. He made every effort to speed the process along but not in a pushy way. In fact, he wasn't pushy at all! He was the most laid back, friendly salesman I've ever known! He actually was very reasonable when discussing the final price of the vehicle. He was warm and welcoming as well as educated on the vehicle that he accompanied us in on the test drive. He didn't get upset when I floored it! He was very transparent about all of the costs involved and possible interest rates, etc. Once we decided that we wanted to purchase the vehicle, he sent our information over to finance. Well we waited in the waiting area, Melvin sat and talked to us for a while like old friends. It actually made the time fly! Then David came and got us in rushed us through the purchase cycle. I inquired about potential he calling the bank to get a cheaper interest rate and he said it would not help. I could tell he had somewhere to be since it was the end of the day on a Saturday night so I didn't push. I did like the fact that he had everything ready to sign. From there we went back to Melvin's office and he explained very clearly the certified preowned deal that we were getting and then he walked us to our new vehicle! All in all it was a very fast and easy process. I definitely recommend this dealership and the salesman specifically. More

great experiance My wife and I was looking for a low mileage used F-150. Upon our arrival at Five Star Ford, we were greeted by sales. Joe was very helpful and knowled My wife and I was looking for a low mileage used F-150. Upon our arrival at Five Star Ford, we were greeted by sales. Joe was very helpful and knowledgeable with all our questions about the truck we were interested in. We had a great experience from start to closing the deal. Found a dealership for life. More

Great experience!!!! My sister referred me to them because she purchased a vehicle from them 2 years ago. Let me just say that the experience was great. Nathan did a great My sister referred me to them because she purchased a vehicle from them 2 years ago. Let me just say that the experience was great. Nathan did a great job he explained everything to me that met my budget needs and also got me the car that I wanted at great price. I definitely would recommend anyone to purchase a vehicle from them you want be disappointed. More

March 2017 awesome car buying process I was very happy with my entire car buying process! Sam was very helpful friendly to myself and my daughters who accompanied us on the test drive. MM I was very happy with my entire car buying process! Sam was very helpful friendly to myself and my daughters who accompanied us on the test drive. MM was able to work a miracle and get me financed. Jim was friendly and quick in wrapping up signing all the finance papers. More

Five star ford is excellent I had a great experience with five star ford in NRH. Great customer service. Loved everything. Sam and Tut made the experience quick and easy. :) I had a great experience with five star ford in NRH. Great customer service. Loved everything. Sam and Tut made the experience quick and easy. :) More

Great experience Buying a car at Five Star Ford was the best experiences we've had and we've bought a lot of cars from different dealers!! Nathan Blackwell was very he Buying a car at Five Star Ford was the best experiences we've had and we've bought a lot of cars from different dealers!! Nathan Blackwell was very helpful and did his best to get the deal I needed, very nice guy and knew what he was talking about! We are going back so he can do it all over again and sell my husband a truck!! David Hill in finance also was awesome, he really worked hard and was very determined to make sure I was taken care of! This is our new go to place when buying a vehicle!! More

great help from salesman bob he was very helpful, friendly and courteous. I highly recommend him. I had some issues and right away he worked thru them. from salesman bob he was very helpful, friendly and courteous. I highly recommend him. I had some issues and right away he worked thru them. More

Escape 2017 Sales counselor Hector I stopped 10 minutes before closing and was introduced to Hector. Given the brief time we had he took all my information, promised to get back to me a I stopped 10 minutes before closing and was introduced to Hector. Given the brief time we had he took all my information, promised to get back to me and that's exactly what he did. We set up an appointment he was totally prepared, very professional and took the time to listen to what I needed and accommodated me. In the end I got the vehicle I wanted at a reasonable price. I had a very brief encounter with the financing and gentlemen Anthony it was quick officiant and explained everything thoroughly. In closing, I would highly recommend Hector as well as the entire five star ford team in Richland Hills Texas. More