Five Star Ford

Incredible experience Our experience with this dealer is the best I've had in more than 25yrs of purchasing vehicles. Our sales associate Hector was incredibly knowledgeab Our experience with this dealer is the best I've had in more than 25yrs of purchasing vehicles. Our sales associate Hector was incredibly knowledgeable about the trucks we were buying, very friendly, and helped us get a great deal. I would highly recommend them to anyone looking for a ford vehicle in the DFW area More

Concerned About You Five Star Ford is an incredible place to purchase a car. Our salesman Jeff Smith was unprecedented in his care and service. His first concern was th Five Star Ford is an incredible place to purchase a car. Our salesman Jeff Smith was unprecedented in his care and service. His first concern was that we found a car that fit us, it was not that we buy a car from him. He asked us about our family and what we do and why we needed a big car. His concern in our family told us he cares about us not about selling a car. The other employees at Five Star Ford further exhibited this trait but asking if we needed anything or if we were taken care of. On every face, there was a smile. The financial portion of our purchase was quick and easy. Five Star Ford is the place to go if you want to be taken care of as a person, not just as another car to sell. More

Great experience! We had done a lot of research but this was our first dealer visit. We were only planning on looking. Our salesman, John Hilsinger, was a great wealth We had done a lot of research but this was our first dealer visit. We were only planning on looking. Our salesman, John Hilsinger, was a great wealth of information and quickly honed in on what our needs were. Needless to say, this was the one and only dealer we visited and we walked away with a great car at a great price. Now we can send our daughter off to college with a peace of mind that we owe to Five Star Ford and John Hilsinger. More

The Only Dealership I will ever visit. A+ This was our second car we bought from Sam Packs Five Star in NRH and from Jason Howell with in 6 months. I never thought I would get the same kind of This was our second car we bought from Sam Packs Five Star in NRH and from Jason Howell with in 6 months. I never thought I would get the same kind of deal we got the first time but we did. Jason Howell should be the example that every sales person should follow. Very polite, listened to everything we had to say, took in information and gave us options according to our needs not just his. He did not waste our time one bit and kept the process going smoothly. I am very happy with my purchase. Elbert ''Tut'' Edwards was very kind, funny, explained everything to us clearly and made signing the final papers for our new car very hassle free and easy. There is a reason why Five Star wins so many awards and Jason Howell/Elbert ''Tut'' Edwards are prime examples of why they do win so many awards. More

BEST FRIEND in the car business Who buys 5 cars from the same Dealership??? WE DO Sam Pack Five Star is the ONLY place to literally Sell YOURSELF a vehicle! The Staff Especially Alfr Who buys 5 cars from the same Dealership??? WE DO Sam Pack Five Star is the ONLY place to literally Sell YOURSELF a vehicle! The Staff Especially Alfred El Darazi (our friend) who I have had the pleasure of his assistance on 4 of the 5 vehicles we have purchased! When I say his "assistance" Alfred is NOT a car salesman PERIOD. He as a part of the Five Star Family helps you "sell" yourself on the perfect vehicle for YOU. Christine (my wife) wanted a new Eco boost Explorer with the MOST available Horsepower. This would be her 2nd Explorer (not likely) & since she had previously upgraded from an Edge to an Explorer it was not likely another Explorer was in the cards. Our friend Alfred was assisting sp he had Carlos answer all of our questions concerning our next purchase. Carlos was very knowledgeable patient and helpful with everything Explorer. He was unphased and transitioned nicely when I switched gears on him to the Expedition (which is what Christine REALLY wanted this time) After having made our selection a Black on Black Platinum Expedition our friend Alfred again walked us through the buying process. This is INVALUABLE the level of comfort from dealing with someone familiar, someone who knows you someone you ACTUALLY like being around. Off to finance where Anthony Snyder actually made the most TEDIOUS part of purchasing a vehicle an enjoyable (I know you are thinking BS) experience. Anthony is HIGH OCTANE supercharged adrenaline and SUPER FUN. HE is a car GUY. We got a long so well my wife had to ask me to "tone it down" a bit! How many "finance" experiences can you say that about? I bet not a ONE! I just bought my 2016 SUPER DUTY F 250 6.7 diesel from Alfred 6 months ago and have stopped by to just have coffee and chat several times. Bottom line THIS is where you WANT to make your NEXT purchase... trust me on this Stevie a loyal friend and client for life More

Salesman Alfred El-Darazi My wife and I couldn't be more pleased by the service salesman Alfred El-Darazi provided us in our purchase of my F-150 pickup. He was courteous ,hel My wife and I couldn't be more pleased by the service salesman Alfred El-Darazi provided us in our purchase of my F-150 pickup. He was courteous ,helpful and his knowledge of the vehicle was impressive. This truck makes the third vehicle we've bought at Five Star Ford. We recommend them to everyone. More

Excellence in Customer Satisfaction The is a Awesome Dealership! Everyone there works together to make sure you have a Great Experience. Even after the sale they check to make sure The is a Awesome Dealership! Everyone there works together to make sure you have a Great Experience. Even after the sale they check to make sure all your questions are answered! I must say I am grateful to have found this Five Star Ford and a wonderful salesman named Aaron Dias. He has made my car buying experience truly exceptional. I don't want to deal with other dealerships anymore. So many times you get the run around and you never know if you are getting a good deal or not. At Five Star Ford you will get the deal you want and with Great Service and a positive attitude. You will walk out feeling more than satisfied. I did and this is now my 4th Ford that I have purchased from them. :) More

Good Second Chance I applied online for an auto loan, knowing that the chances were slim to none. Due to the bad credit I have, they called me quickly after applying. Th I applied online for an auto loan, knowing that the chances were slim to none. Due to the bad credit I have, they called me quickly after applying. The choice of vehicle was an ok pick, for a second chance to build my credit. I would refer anyone that has bad credit and need a second chance to a new start. More

Great experience THEY WERE PRETTY BUSY at the beginning and we had to wait for someone to help us. ONCE WE STARTED EVerYTHING WENT PRETTY SMOOTH. WE DID NOT HAVE TO THEY WERE PRETTY BUSY at the beginning and we had to wait for someone to help us. ONCE WE STARTED EVerYTHING WENT PRETTY SMOOTH. WE DID NOT HAVE TO WAIT LOng TO GET THE TRANSACTION COMPLETED. FINANcing with DAVID WAs EXTREMELY QUICK AND SO WAS THe car prep. More

Greatest experience possible! Jim was the best and most caring salesman I have ever had the pleasure to deal with!? I left the dealership completely satisfied, and I love my new tr Jim was the best and most caring salesman I have ever had the pleasure to deal with!? I left the dealership completely satisfied, and I love my new truck ! More