Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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A Great No Pressure Purchase Chad Ritter and Carlos Hernandez as well as the Five Star Ford Team provided a great no pressure purchase experience. They listed to what I wanted, a Chad Ritter and Carlos Hernandez as well as the Five Star Ford Team provided a great no pressure purchase experience. They listed to what I wanted, answered my questions, and provided a great solution to make sure that I left the lot with the options that I wanted on my truck for a good price. Carlos was great at initially walking me through the vehicle, telling me about the options, and answering any questions I had. I returned the following day to complete the process and Chad helped Sherpa me through the final steps of the purchase. No back and forth with the pricing, personal, and very personable. I would definitely recommend this dealership to everyone. More
Honest and Friendly Atmosphere My husband and I LOVE Five star Ford. Three years ago we bought our first car as a married couple from them. Mario was great! We gave him price ranges My husband and I LOVE Five star Ford. Three years ago we bought our first car as a married couple from them. Mario was great! We gave him price ranges and he quickly found a few cars and was very respectful of our limits. Too many times dealerships pressure you into buying a more expensive vehicle. But not at Five Star Ford! We had such a pleasant experience we decided to come back and buy again. As soon as we walked up we were greeted by Mario, who recognized us instantly. We were there to purchase a used car, and once again Mario was quick to find a car within our budget. Five Star Ford had the biggest selection of used cars than any other dealership we saw that day, so we had a few options to look at. Mario was super patient and answered all of our questions. We didn't feel rushed or pressured at all. They even cut us a deal on our trade in. When everything was agreed to and finalized we saw Tut in financing. Tut was very welcoming and funny, transparent, and explained everything we'll so we would understand. At the end of the day we got a great car at a great price with great service. I seriously can't recommend Five Star Ford enough. Thanks so much for helping us get a safe and reliable vehicle once again, guys! We are so happy with our purchase. More
Truly NO HASSLE Can't say enough about Chad Ritter and the Five Star Ford Team! Experience from walking through the doors to leaving with two vehicles was all you co Can't say enough about Chad Ritter and the Five Star Ford Team! Experience from walking through the doors to leaving with two vehicles was all you could want it to be. No back and forth with the pricing, very personable and professional. Made us feel at home! Would recommend this dealership to everyone! More
Amazing John Little is amazing at what he does. He made me feel so comfortable in making my decision for my car. He explained everything to me each time I ask John Little is amazing at what he does. He made me feel so comfortable in making my decision for my car. He explained everything to me each time I asked no matter how many times I asked questions. You can't go wrong with working with John. More
Best Car Buying Experience I haven't purchased a car since 2008 because I despise the car buying ritual so deeply. I was referred to Five Star and Chad Ritter by my son in law w I haven't purchased a car since 2008 because I despise the car buying ritual so deeply. I was referred to Five Star and Chad Ritter by my son in law who bought my daughter a car a month ago. The whole experience was amazingly easy. No games, no lies and no pressure. Chad laid out my options clearly. I took a day or 2 to work out the details and make a decision. He didn't call me 10,000 times. It was awesome. Not only did I buy a new car, so did my husband and 2 of our friends both bought cars within a week of us. I was a loyal Honda buyer. I converted due to the customer service at Five Star. Chad Ritter and Tony Snyder were awesome. Love my Edge. I will be back. More
Great Car Buying Experience I recently had to have a new car and a friend recommended that I contact David Hardick at Five Star Ford. I'm so glad he did not only did I get great I recently had to have a new car and a friend recommended that I contact David Hardick at Five Star Ford. I'm so glad he did not only did I get great service while I was there but David has been so good about follow up to make sure that I am doing ok with my new Edge and to see if he can answer any questions I might have. He keeps telling me not to hesitate to call if he can help with any thing. I love my new car it is so easy to drive and very comfortable. I would recommend David and Five Star Ford to anyone thinking of buying a new car. More
William May sales professional My experience at Five star ford was excellent. My sales professional William May was exceedingly knowledgeable and incredibly helpful. Low pressure an My experience at Five star ford was excellent. My sales professional William May was exceedingly knowledgeable and incredibly helpful. Low pressure and never seemed in a rush which allowed me the time to make a good decision. Bought an F150 Platinum an love the truck. You will too. David Hill was great as well, finished all paper work and was out the door in 30 minutes. More
Rick Dike is the BEST sales rep. at 5Star Ford. Rick Dike is by far the reason we keep coming back and now leasing our 4th vehicle at 5Star Ford. Rick bends over backwords to make sure he finds or h Rick Dike is by far the reason we keep coming back and now leasing our 4th vehicle at 5Star Ford. Rick bends over backwords to make sure he finds or has the right vehicle available especially for his loyal repeat customers. Rick and his co-partner Lee Clanton who is the Tech. Guru really close the deal for customer confidence and repeat customer business. I highly recommend 5Star Ford and Rick Dike to anyone. More
Excellant Customer Service This is my second trip to purchase a vehicle through Five Star Ford and will return. The customer service is not lost here. Mr.Dike and Mr. Clanton ma This is my second trip to purchase a vehicle through Five Star Ford and will return. The customer service is not lost here. Mr.Dike and Mr. Clanton made the experience very pleasant and informative going through all the new toys in the truck. The finance went quick and smooth as well with Mr. Snyder, as a business owner myself, my time was respected. Great Team you have there. Great Customer Service! Kind Regards, Chris Hoover More
Bought a New Car I gave this dealership an excellent rating for the prompt communication between us about my new car purchase, the knowledge of the employees and overa I gave this dealership an excellent rating for the prompt communication between us about my new car purchase, the knowledge of the employees and overall pleasant experience. More