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Five Star Ford

North Richland Hills, TX

4.9
8,331 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,331 reviews

December 19, 2016

A Great No Pressure Purchase Chad Ritter and Carlos Hernandez as well as the Five Star Ford Team provided a great no pressure purchase experience. They listed to what I wanted, a More

by Alan S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Ritter
December 19, 2016

Honest and Friendly Atmosphere My husband and I LOVE Five star Ford. Three years ago we bought our first car as a married couple from them. Mario was great! We gave him price ranges More

by Christina West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2016

Truly NO HASSLE Can't say enough about Chad Ritter and the Five Star Ford Team! Experience from walking through the doors to leaving with two vehicles was all you co More

by RMH22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ritter
December 16, 2016

Amazing John Little is amazing at what he does. He made me feel so comfortable in making my decision for my car. He explained everything to me each time I ask More

by Nicole616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Sanders
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong
December 16, 2016

Best Car Buying Experience I haven't purchased a car since 2008 because I despise the car buying ritual so deeply. I was referred to Five Star and Chad Ritter by my son in law w More

by Darling5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Snyder, Chad Ritter
December 16, 2016

Great Car Buying Experience I recently had to have a new car and a friend recommended that I contact David Hardick at Five Star Ford. I'm so glad he did not only did I get great More

by ps122135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hardick
December 16, 2016

William May sales professional My experience at Five star ford was excellent. My sales professional William May was exceedingly knowledgeable and incredibly helpful. Low pressure an More

by Ford1501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2016

Rick Dike is the BEST sales rep. at 5Star Ford. Rick Dike is by far the reason we keep coming back and now leasing our 4th vehicle at 5Star Ford. Rick bends over backwords to make sure he finds or h More

by Resto-Rod Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
CarPro Show
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2016

Excellant Customer Service This is my second trip to purchase a vehicle through Five Star Ford and will return. The customer service is not lost here. Mr.Dike and Mr. Clanton ma More

by GG007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder
December 15, 2016

Bought a New Car I gave this dealership an excellent rating for the prompt communication between us about my new car purchase, the knowledge of the employees and overa More

by Texan1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lancaster
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