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Five Star Ford

North Richland Hills, TX

4.9
8,584 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,584 reviews

March 07, 2017

AMAZING! This is truly one of the best dealers in America. They are friendly, helpful, and their service department rocks. I have had many a bad visit to v More

by chase1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder, Crystal Sanders, Ezra McDaniel
March 07, 2017

Love My New Car Rick Dike and 5 Star Ford have sold us our last 8 cars. Rick has always made it so easy. He knows exactly what we like. Everyone there is always he More

by Donna Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews, Robert Leet
March 07, 2017

Great Service Great overall experience buying a vehicle from these people. Very friendly, informative, and really strive to work with you and get a deal done. Defin More

by Victor123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hardick, Jimmy Truong
March 07, 2017

Service is Excellent Four years and I have never had any issues with service here. Ron is my go-to guy most times but you're in good hands with their entire staff. Also lo More

by Melissa O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Dill
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2017

Love this Dealership!! Let me start by saying we bought a new truck two years ago from Ken and he went above and beyond to find what I was looking for. This past Saturday, w More

by Mike and Lisa Bowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken McLemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong
March 07, 2017

Repeat Customer! This is the second new car I have purchased from Jeff Smith and 5 Star Ford. My latest one is my dream truck... a black on black beautiful F-150. I co More

by Brett Moody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William and Sam in after market accessories, Jeff Smith, Anthony Snyder
March 07, 2017

Excellent Customer Experience Jeff Smith is a true sales professional! Jeff's attention to detail, follow-up, product knowledge, sincere friendly demeanor and attitude are without More

by Dana J Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
March 07, 2017

Another Excellent Experience After such a great experience a week and a half later we decided to buy a second vehicle. We went back to 5 Star Ford and Rick Dike and William May m More

by Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
CarPro Show
5.0
This rating includes all reviews, with more weight given to recent reviews.
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2017

Excellent customer service Mr. Edwards "Tut" delivered excellent financial service; no pressure, no non-sense. Have been purchasing new Fords since 1983 and never felt as comfo More

by spd1664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2017

best dealership in the metroplex Our salesman Alfred always goes above and beyond to make our buying experience great .Our finance guy Anthony is very good at his job . He makes sure More

by bill
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder
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