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Five Star Ford

North Richland Hills, TX

4.9
8,351 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,351 reviews

October 01, 2016

Another Amazing Job!!!!!! I was in need of a bigger car for my kids and myself. I went in to talk to Alfred to see if there was anything he could do. My credit has gotten bette More

by jlrust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder
September 30, 2016

Doreen Baunbridge I have purchased my last 3 vehicles from this dealership and from Doreen all 3 times. She has worked hard to get me the best deal each time. She is More

by Julie820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Parker Bainbridge
September 30, 2016

Easy and Transparent Son had his heart set on the Blue Jeans Blue Ford Explorer with tan interior. Jim Fairweather worked his tail off to find one, loaded as we wanted an More

by RickE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Fairweather
September 30, 2016

Great service with excellent salesperson Very great service from Justin Allerheiligen. FRom the moment I requested information, he was very courteous and helpful. This is my second purchase More

by nelonez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder
September 30, 2016

Honest, courtesy and to the point My Salesman Rick was quick to respond even after hours to my emails give me the best price possible give what I wanted for my trade awesome, my financ More

by Jason B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder, Jimmie Mathews
September 29, 2016

DIRON LINTZ Very respectful salesperson, one that has respect for his customers, patience and true commitment to delivering the vehicle desired. This is the 3 veh More

by Riunite930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diron Lintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2016

Bought tires from Chris for my Kia Soul and it was a awesome experience!! Super nice from the beginning! Gave me exactly what I came in for 😉 More

by Melissa Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Adams
September 28, 2016

rocky start, but very strong finish Things went uphill once I met Kevin at the door and he introduced me to Jim Rice, ace truck salesperson. Jim was very knowledgeable and great to work More

by pleased customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CarPro Show
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Lee in Finance, Jim Rich
September 28, 2016

Best experience ever My experience with Sam Pack's Five Star Ford in NRH was the best buying experience I have EVER had. Great people. Courtesy. Wanted to make sure I More

by jdroller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Leet, Ford Yeager
September 28, 2016

It was great Our salesman Alfred el-darazi was a very nice polite and very helpful. He made our car shopping very enjoyable. I will give his name to family and fri More

by Cargirl.deb55
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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