Five Star Ford

The team was great! MM is an outstanding leader there. He made our experience there very comfortable and professional. MM is an outstanding leader there. He made our experience there very comfortable and professional. More

I bought a Ford Bronco Sport from Alfred “Grandpa” El-Darazi at 5 Star Ford two years ago, but moved to Colorado right after with my new Betty Bronco in tow. I wasn’t looking to trade in my car at El-Darazi at 5 Star Ford two years ago, but moved to Colorado right after with my new Betty Bronco in tow. I wasn’t looking to trade in my car at all in 2023 because I was perfectly content with Betty. But the folks at 5 Star reached out to me, looking to purchase my beloved Betty since she and those like her happen to be “cool”. 😏😉 My biggest deterrents in purchasing a new car so soon after the last purchase was that I didn’t want a higher car payment, and even MORE importantly, I ABSOLUTELY did not want to deal with the nightmare that comes with transferring the vehicle’s title and registration, nor did I want to pay the astronomical CO registration out of pocket, which would be close to $600. 😳 Alfred, David, Jeff, and the entire team at 5 Star Ford got me the EXACT deal I wanted. 0 down, no official payment increase, and…most importantly, they filed all the CO title and registration paperwork for me so that I wouldn’t have to worry about transferring anything on my own. What’s more? I did the ENTIRE deal via phone and text before I arrived in Texas for my family visit. ☺️ When I arrived at the dealership, I drove the car and…much to my surprise, I found out the NEW Bronco was pimped out with more things than Betty. Including a sun/moon roof, heated seats, and wireless charging. While I will miss Betty, I believe Betty Blue is def gonna enjoy CO with these new features! ☺️ Overall, the entire experience was smooth and was quite literally the best car purchasing experience I’ve had, since they exceeded the last experience by taking care of as much as they could before so got there. Even if I stay in Colorado, I will likely still purchase another car from 5 Star due to their amazing customer service! More

William May was a pleasure to work with & took the time to show 3 different F150s & explain the similarities & differences between the three vehicles. Great experience at the negotiation table - demonstrat to show 3 different F150s & explain the similarities & differences between the three vehicles. Great experience at the negotiation table - demonstrated a willingness to work with me & meet my price point. MM Ross, Finance Director, was EXCELLENT & helped find & negotiate the finance rate I was looking for. I couldn’t be more satisfied with the overall buying experience. Excellent experience!! More

My family has been trading fords with 5 star North Richland Hills since the 1980's. We've always been happy and keep coming back to this location, even though we live in Frisco (about 40 miles away). Richland Hills since the 1980's. We've always been happy and keep coming back to this location, even though we live in Frisco (about 40 miles away). More

The dealership was well staffed by courteous professionals! Joad Mejia was our Salesman and he was awesome throughout the entire process of test driving, ordering on line and notifying me when t professionals! Joad Mejia was our Salesman and he was awesome throughout the entire process of test driving, ordering on line and notifying me when the vehicle was ready to take possession. More

Crystal was absolutely amazing! She made the entire process so easy and simply for me! There was no BS, no negotiating, everything was simple, fair, and smooth! I love my new car! C She made the entire process so easy and simply for me! There was no BS, no negotiating, everything was simple, fair, and smooth! I love my new car! Crystal Sanders and John Little were so very helpful and I will continue to go straight to them in the future! More

Alfreda was very helpful and worked with us to locate the right vehicle. However the guy pushing the extended warranty almost caused me to cancel the deal and walk out. Can’t remember his name. right vehicle. However the guy pushing the extended warranty almost caused me to cancel the deal and walk out. Can’t remember his name. More

When we talked to Darrin about needing a new family vehicle, he knew exactly what to show us. He made this first time experience, stress free, from talking on the phone to signing the papers. It was a vehicle, he knew exactly what to show us. He made this first time experience, stress free, from talking on the phone to signing the papers. It was a quick & easy process. We love our new car ! More

Dealership was excellent. It was so clean. The best dealership I have ever been in. All were very professional and the best of four dealerships we visited. Amazing. I would re It was so clean. The best dealership I have ever been in. All were very professional and the best of four dealerships we visited. Amazing. I would recommend to others. John Hilsonger was so helpful, courteous and made buying a car so easy. Great salesman. I actually enjoyed buying a car. More