
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Five Star Ford is exactly that...FIVE STAR!!! Our experience at Five Star started with Jim Fairweather who met us at the door with a friendly smile and handshake. Together with Jim Geier, they put Our experience at Five Star started with Jim Fairweather who met us at the door with a friendly smile and handshake. Together with Jim Geier, they put everything together for the purchase of our vehicle and then introduced us to Tut Edwards for the 'Tut Experience' to complete the financing. Once all the paperwork was completed they turned us over to Jimmie Matthews who went over all the aspects of 'My Ford Touch'....wow what an experience. These guys are an AWESOME team and made our experience very enjoyable and stress free! Happy...Happy Customers! More
The Freddie Finance Experience Every happy with my new car excellent service by Freddie and Juan. Will recommend this dealership. Both were very nice understanding and helpful in ev Every happy with my new car excellent service by Freddie and Juan. Will recommend this dealership. Both were very nice understanding and helpful in everything. More
Easy Transaction Hector was very knowledgeable of the vehicle and answered all of my questions. Negotiations were quick and simple, I was in and out in one hour drivi Hector was very knowledgeable of the vehicle and answered all of my questions. Negotiations were quick and simple, I was in and out in one hour driving my new truck home. Thanks again. More
Excellent customer service! This is our 2nd vehicle purchased at Five Star Ford. Our sales person made the first purchase so easy, we called him when we were ready to purchase a This is our 2nd vehicle purchased at Five Star Ford. Our sales person made the first purchase so easy, we called him when we were ready to purchase again, even though we no longer live in the DFW area. The 2 individuals we worked with were very knowledgeable and professional. All staff we encountered were friendly, courteous and helpful. Everyone seemed happy! Great car buying experience! More
Overwhelmed, in a good way I have purchased several new vehicles, but never have I experience the kind of positive customer service I received here. They made my purchasing exp I have purchased several new vehicles, but never have I experience the kind of positive customer service I received here. They made my purchasing experience more pleasant that I would have ever imagined. I recommend this dealership to all my friends. More
Awesome experience! Was looking to buy a dependable car for our daughter. Spencer Southwell, our dealer, was very approachable and not a pushy dealer. Anybody who purchas Was looking to buy a dependable car for our daughter. Spencer Southwell, our dealer, was very approachable and not a pushy dealer. Anybody who purchased a car understands what I'm talking about. He did not try to over sell and actually met us with the money range we wanted to stay in. I wIl definitely go back for future purchases. More
Unbelievable Experience Doreen Bainbridge is one of the greatest sales person ever! She will work with you in whatever way she can while feeling comfortable purchasing a new Doreen Bainbridge is one of the greatest sales person ever! She will work with you in whatever way she can while feeling comfortable purchasing a new car! Definitely recommending FiveStarFord and Doreen to future car buyers! More
Glad to have this awesome truck!! My sales person is a bit new to the dealership, but handled himself well. My circumstances with a "unique" trade-in made the process a bit slower than My sales person is a bit new to the dealership, but handled himself well. My circumstances with a "unique" trade-in made the process a bit slower than I would have liked, but Cameron managed his way through it. He was very attentive and did a good job keeping me up to date along the way. Marisa was able to help with a few of my concerns and was a big help getting the financing done. When it came time to finalize all the paperwork, "The Freddy Finance Experience" offered by Freddie Valdovinos was a breeze. The three of them took care of me and my family, and we will be back for another Ford. Thanks to all of you!!! More
OMG! Such an awesome experience I have never been treated with such respect. The sales staff actually listened to me and helped me pick the best car for my family needs. I will no I have never been treated with such respect. The sales staff actually listened to me and helped me pick the best car for my family needs. I will no where else in the future from my car buying needs! Diron Lintz, Josh Fichter and Tutman Edwards, you guys rock!!! Thank you for making this experience a walk in the park instead of the usual nightmare I have experienced at other dealerships! Thank you Jerry Reynolds for recommending this wonderful dealership. More
Very Satisfying Experience Crystal Sanders is one of the most patient and best sales rep you can ever choose. She was patient with us making a decision of what car we really wan Crystal Sanders is one of the most patient and best sales rep you can ever choose. She was patient with us making a decision of what car we really wanted! We ended up with the picking the Ford Fusion and Crystal came through with the payments too. I love the fact that she takes time to take care of her customers and doesn't rush them to make a decision! Seriously if your looking for good, understanding sales rep who's willing to work with you this is your right here!! More