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Five Star Ford

North Richland Hills, TX

4.9
8,609 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,609 reviews

November 03, 2015

Five Star Ford is exactly that...FIVE STAR!!! Our experience at Five Star started with Jim Fairweather who met us at the door with a friendly smile and handshake. Together with Jim Geier, they put More

by Blondie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Fairweather, Jimmie Mathews, Jim Geier
November 03, 2015

The Freddie Finance Experience Every happy with my new car excellent service by Freddie and Juan. Will recommend this dealership. Both were very nice understanding and helpful in ev More

by martinez,liz3
Recommend Dealer
Yes
Employees Worked With
Other Employees : Freddie Valdovinos
November 02, 2015

Easy Transaction Hector was very knowledgeable of the vehicle and answered all of my questions. Negotiations were quick and simple, I was in and out in one hour drivi More

by benh1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 02, 2015

Excellent customer service! This is our 2nd vehicle purchased at Five Star Ford. Our sales person made the first purchase so easy, we called him when we were ready to purchase a More

by happycarbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Compton
November 02, 2015

Overwhelmed, in a good way I have purchased several new vehicles, but never have I experience the kind of positive customer service I received here. They made my purchasing exp More

by F150 Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lancaster
November 01, 2015

Awesome experience! Was looking to buy a dependable car for our daughter. Spencer Southwell, our dealer, was very approachable and not a pushy dealer. Anybody who purchas More

by Bchez71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Southwell
November 01, 2015

Unbelievable Experience Doreen Bainbridge is one of the greatest sales person ever! She will work with you in whatever way she can while feeling comfortable purchasing a new More

by Edgar Resendiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge
November 01, 2015

Glad to have this awesome truck!! My sales person is a bit new to the dealership, but handled himself well. My circumstances with a "unique" trade-in made the process a bit slower than More

by fordtruck15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Freddie Valdovinos
November 01, 2015

OMG! Such an awesome experience I have never been treated with such respect. The sales staff actually listened to me and helped me pick the best car for my family needs. I will no More

by hollyheath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 31, 2015

Very Satisfying Experience Crystal Sanders is one of the most patient and best sales rep you can ever choose. She was patient with us making a decision of what car we really wan More

by priscillamuyodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Sanders, Freddie Valdovinos
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