
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,601 reviews
I enjoyed my experience at 5 Star Ford. John was amazing every step of the way! I appreciate him making the process so painless. This was the best experience I have ever had when purchas John was amazing every step of the way! I appreciate him making the process so painless. This was the best experience I have ever had when purchasing a car. More
Al was awesome, he held my hand and helped me through every step of the way. He is very knowledgeable about the care I purchased and made sure I understood all the features. I have dealt with other deal every step of the way. He is very knowledgeable about the care I purchased and made sure I understood all the features. I have dealt with other dealerships but Al goes above and beyond. I will definitely be sure to go back to him when I am ready for another or additional vehicle. Tut in finance was great I have never experienced such kindness and he is a hoot. He made sure I understood everything I was signing and went over each document carefully. I cannot believe he made the process so easy; I am over the moon with his service. Gary White was so awesome he jumped through hoops for me to get this vehicle and made sure we had all our bases covered. More

Great coustmer service and great knowledgable about the vehicle. Like the way that they kept Me updated on the truck vehicle. Like the way that they kept Me updated on the truck More

This man is awesome. . took such good care of us and the team worked so hard to get us into truck with little down payment and not so good credit.. I will never go anywher . took such good care of us and the team worked so hard to get us into truck with little down payment and not so good credit.. I will never go anywhere else.. thank you guys for making my dreams come true.. God sent More
Marissa returned all my phone calls promptly and answered all my questions. Great job Marissa! Thanks Jay all my questions. Great job Marissa! Thanks Jay More
The salesman was very nice, knowledgeable and professional. He walked us through the whole process. professional. He walked us through the whole process. More
Melvin is AMAZING! He worked extra hard to find me the prefect vehicle, was so patient and friendly to top it all off! If you're looking for a car go see Mel at Five St He worked extra hard to find me the prefect vehicle, was so patient and friendly to top it all off! If you're looking for a car go see Mel at Five Star Ford, he'll get you back on the road with a smile on your face More
Fantastic service department! Shout out to Robert Morgan for taking care of my situation when a part from my Bronco was damaged. He went way over and beyond to fix the problem and Shout out to Robert Morgan for taking care of my situation when a part from my Bronco was damaged. He went way over and beyond to fix the problem and had me on my way in no time. Very professional supervisor and this is why I will continue to be a loyal customer for many more years! More
Alfred was incredibly kind and welcoming when we showed up to shop for a truck. We had our newborn son with us and he was so excited to meet our little guy and help us grind the perfect truck for our famil up to shop for a truck. We had our newborn son with us and he was so excited to meet our little guy and help us grind the perfect truck for our family. Alfred was so kind and caring and thoughtful throughout the process. He took the time to explain details and he wanted us to feel comfortable making such an important purchase. Alfred went above and beyond to help us and he really made the entire interaction personal instead of transactional. We will be back to see him next time we purchase a vehicle. More
They are very friendly and great people! My experience at this dealership was amazing and everything went pretty smooth My experience at this dealership was amazing and everything went pretty smooth More