
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,586 reviews
Everyone I have encountered at the dealership was great but especially Dave who has gone above and beyond my expectations on customer service and continued beyond the sale. Thank you Five Star! but especially Dave who has gone above and beyond my expectations on customer service and continued beyond the sale. Thank you Five Star! More
We had such a great experience. They were friendly, helpful, and patient. We left with exactly what we wanted and they helped us figure out the best deal. helpful, and patient. We left with exactly what we wanted and they helped us figure out the best deal. More
Five Star Ford was excellent. The staff was very polite and there was not all this going back and forth when working the deal. I would highly recommend this dealership to other people. and there was not all this going back and forth when working the deal. I would highly recommend this dealership to other people. More
I was pleasantly surprised by the great overall service i received at Five Star Ford. They were very helpful in getting the terms my wife set for them. The deal we received was way better than any deal we ha received at Five Star Ford. They were very helpful in getting the terms my wife set for them. The deal we received was way better than any deal we have ever gotten from a new car dealer before. I was very impressed and will definitely be shopping at Five Star Ford again. Jeff Smith was the sales man I dealt with and He was very helpful. He was also easy to talk to while waiting for the car to be prepped for delivery. Daniel Flores was the guy that took care of all the paperwork and he went above and beyond the call to secure the financing. The only thing left to say is just give them a chance to impress you. More
Five Star Ford gets a ten from me. Have been a long time user of there service dept. with awesome service. Now I have bought my first new car from them and the experience was as good as I receive from the s user of there service dept. with awesome service. Now I have bought my first new car from them and the experience was as good as I receive from the service dept. Carlos Hernandez was my sales rep and was very knowledgeable about all there products. I would highly recommend Ford products and consider them better than any other cars on the road as well as Five Star being the best dealer in DFW. Also it was a no pressure sale u don't feel like the vultures are flying over you :-) More
I'm sending everyone I know to Marissa. She really worked with us to find the right vehicle, at the right price. It was the best car buying experience I've ever had. The finance manager didn't try to pressur with us to find the right vehicle, at the right price. It was the best car buying experience I've ever had. The finance manager didn't try to pressure us into extras. I'm telling you, I'd go back there in a heartbeat. More
I found my experience with 5 Star Ford to be very satisfying. Alfred El-Darazi was very helpful and friendly yet was not overbearing which I found to be very welcome. I am very satisfied with my purc satisfying. Alfred El-Darazi was very helpful and friendly yet was not overbearing which I found to be very welcome. I am very satisfied with my purchase and my experience overal was most positive. More
Always asks what I want. Very helpful. He showed me multiple vehicles with different options within the same price range. He explained the options to me multiple vehicles with different options within the same price range. He explained the options to me More
After shopping around for several weeks with plenty of less-than-pleasurable experiences at other dealers, we found the car we had been searching for a 5 Star Ford. I called and spoke with Melvin Seibel o less-than-pleasurable experiences at other dealers, we found the car we had been searching for a 5 Star Ford. I called and spoke with Melvin Seibel over the phone. I asked if they could come down on the internet price over the phone (not expecting a response) and he had an answer within 5 minutes. Since the dealer was an hour away from my house, it was really nice of him to do this over the phone. The experience was completely hassle free and we were treated extremely well even though we were buying used. Even when buying used, you go into the same lobby as everyone else, and use the same finance guys as everyone else. You can appreciate this if you've shopped around at any other used dealers. Great experience. I will definitely use Five Star Ford in the future! More
This was my second time working with Hector and he made This was my second time working with Hector and he made the experience as easy as possible and got us into a car that we wanted without any hassle. I This was my second time working with Hector and he made the experience as easy as possible and got us into a car that we wanted without any hassle. I will continue to send customers his way and five star has my business for life. Thanks, Justin Beavers More