
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,583 reviews
Thanks to all that we worked with at Five Star Ford to getting us the car we wanted and the payment amount we wanted. Dan and Tana Williams getting us the car we wanted and the payment amount we wanted. Dan and Tana Williams More
This was my 5th vehicle from 5 star Ford saleman is great always and knows what I like and plays no games finance sept. Also great always and knows what I like and plays no games finance sept. Also great More
I originally came in and bought a 2012 Ford Focus. After all was said and done I took the car home. Even though My wife had sat in the car earlier it became obvious quickly that with a bad hip and knees, sh all was said and done I took the car home. Even though My wife had sat in the car earlier it became obvious quickly that with a bad hip and knees, she was not going to be able to get in and out of this vehical easily if at all on any given day. I returned with the Focus to 5 star and explained the problem to Doreen Parker and whoever else needed to be involved. I also explainedThat my present payments were aboput as high as I could go. Doreen set into motion and by the time the day was done and all was signed I drove off in a Ford Fusion with my payments exactly as they would have been for the Focus. My wife can get in and out of the car with ease. We are very happy with the out come and would recommend 5star to anybody and will be a 3 time buyer when the time comes to replace the Fusion More
Rick Dike is amazing to purchase from and work with. We have purchased 6 NEW/1 USED Ford from him and each experience is flawless! If you are working with anyone else you are doing yourself a huge disserv have purchased 6 NEW/1 USED Ford from him and each experience is flawless! If you are working with anyone else you are doing yourself a huge disservice. Rick goes ABOVE AND BEYOND and exceeds our expectations EVERY TIME! More
Dealer was able to locate the vehicle based on specifications requested. Misunderstanding on Ford rebates at time of closing but the dealer made it right to complete the deal. Fairly priced with l specifications requested. Misunderstanding on Ford rebates at time of closing but the dealer made it right to complete the deal. Fairly priced with little negotiation required making it a very pleasant experience overall. More
Betty was very patient with my wife and me and answered all of our questions. In fact, I contacted her while I was on business trip in San Antonio, and we spoke several times while I was out of town. Bas all of our questions. In fact, I contacted her while I was on business trip in San Antonio, and we spoke several times while I was out of town. Based on our telephone conversations, and e-mail messages, she had a few trucks available for my wife and me to look at. She was genuinely concerned about cost and options that we were interested in and did not rush our decision making process. She spent a great deal of time showing us the options and demonstrating them on the truck we purchased, showed us the web site for sync my ride. I too am in the customer service business, and I was very impressed with Betty's exceptional customer service. In the past, purchasing cars has always been somewhat of a stressful and painful experience; however, Betty made this a pleasant experience even though this was an expensive purchase. We are very pleased with our new F-150 truck and appreciative to have worked with such a pleasant and informative sales person. Betty is great! I will recommend 5 Star Ford and Betty to any friends, family or acquaintances that are wanting to make a purchase. No doubt I will seeking Betty's assistance when I make my next purchase. More
Hector was super, went over the top to give us the deal we needed. Friendly, efficient service all around. We will tell others about our experience. we needed. Friendly, efficient service all around. We will tell others about our experience. More
This was the 2nd purchase I've made from Five Star Ford. As always, the employees were very friendly and informative. I will refer all of my friends and family to Five Star Ford. As always, the employees were very friendly and informative. I will refer all of my friends and family to Five Star Ford. More
I purchased a used Ford F-150 from Five Star Ford on Monday. I found the truck on the internet and worked with Betty Watkins in the Sales Department. Betty was great to work with. She was very knowle Monday. I found the truck on the internet and worked with Betty Watkins in the Sales Department. Betty was great to work with. She was very knowledgable about the truck and had all the answers to my questions we discussed on the phone. After the purchase was complete, Betty stepped me through all the features of the vehicle. Dealing with Betty and Five Star Ford was the best vehicle purchase experience I have had thus far. In particular, I appreciated Betty being forthright and answering all my questions honestly (something not always felt after a car purchase). I recommend others to contact Betty if they want a good car purchasing experience. More