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Five Star Ford
North Richland Hills, TX
8,322 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one.
Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 25, 2018
Amazing Experience!
I had an amazing experience with Five Star Ford to lease my new Ford Edge. Danny Trauth took me around to see the different vehicles and was more than
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by AmberJameson
September 25, 2018
He's not just the Finance Manager
Tut was the ONLY person on a rainy day that was willing to help me find out some information on a 2017 F250 on the lot. Not a single sales guy (or th
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by THESLINK
Employees Worked With
Other Employees :
Jimmie Mathews, Ezra McDaniel
September 25, 2018
Another great purchase
Everyone was so helpful in getting me into a larger vehicle that was needed. Even though I was upsidedown in my CMax. I really needed to trade off my
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by KarinLane72
Employees Worked With
Other Employees :
Bashar (Bob) Nemri
Dealership Inventory (830 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
