Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Subaru of Grapevine
Grapevine, TX
4,098 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,098 reviews
March 03, 2023
Our experience was great. Everyone was helpful, polite, and respectful. We were in and out in about an hour. There wasn’t any BS like most dealerships. Everyone was helpful, polite, and respectful. We were in and out in about an hour. There wasn’t any BS like most dealerships. More
by Travis H.
Verified Customer
March 03, 2023
Great to work with Derek. Bought out of town, little nervous, but Derek sent videos and pictures galore and really set my mind at ease. Drove down and got the car and have bee Bought out of town, little nervous, but Derek sent videos and pictures galore and really set my mind at ease. Drove down and got the car and have been pleased. 100% recommend them ! More
by Kelly W.
Employees Worked With
March 03, 2023
Excellent salesman with a lot of knowledge about what a customer needs and wants. No unwanted upselling. Management would not do a home delivery was the only downside. Flexible to deliver the car at the de customer needs and wants. No unwanted upselling. Management would not do a home delivery was the only downside. Flexible to deliver the car at the dealership. More
by j.dito
March 03, 2023
Everyone spent a lot of time with us to make sure we completely understood the paperwork and knew all we needed to know about the car. Very helpful and supporting every step of the way. James went out o completely understood the paperwork and knew all we needed to know about the car. Very helpful and supporting every step of the way. James went out of his way to take care of us and they worked with us patiently on a few obstacles that came up during the process. Lots of follow up after the sale, too, with a lot of opportunity to ask questions or voice concerns. More
by WILL.CARNEY
March 01, 2023
Five Star is a great dealership to work with. Shannon Reust made the process of buying a new car easy and enjoyable. Shannon Reust made the process of buying a new car easy and enjoyable. More
by TERRYBROOMHOLDER
March 01, 2023
They were really responsive and I didn't feel pressured at all. They listened to what I wanted and made sure to get it. at all. They listened to what I wanted and made sure to get it. More
by crystal.watkins
Employees Worked With
February 27, 2023
I worked with Derek on buying a Ascent. Being out of town and not being able to look at the vechile before I decided to purchase was difficuilt. Derek worked with me on videos, pictures and Being out of town and not being able to look at the vechile before I decided to purchase was difficuilt. Derek worked with me on videos, pictures and conversations that convinced me to buy. Upon arriving to pick up the vechicle, its was everything Derek said it would be and a bit more. Anyone looking at a vehicle here should have confiedence that you will get the car and service you expect without any hassle. I highly recommend 5 Star Subaru ! More
by Kelly W.
Employees Worked With
February 27, 2023
Yet another swift and enjoyable experience at 5 star Subaru of grapevine! Service was completed in a timely manner and while I was waiting, I managed to speak to Cameron about ordering a Subaru for my m Subaru of grapevine! Service was completed in a timely manner and while I was waiting, I managed to speak to Cameron about ordering a Subaru for my mother-in-law. Taylor was incredibly accommodating in the waiting area and made sure I was taken care of! I love my subi family! More
by jakaybe
February 26, 2023
Tony was amazing. This was the easiest and most pleasant car purchase experience. From sales Tony his manager Greg and even finance. Awesome dealership. This was the easiest and most pleasant car purchase experience. From sales Tony his manager Greg and even finance. Awesome dealership. More
by jayala000
February 26, 2023
Ron was super great. Really responsive and attentive. He was very helpful from the beginning. Really responsive and attentive. He was very helpful from the beginning. More
by Ariel Ortiz
Employees Worked With
