Five Star Subaru of Grapevine

Wing and Anthony were amazing. By Far the best experience buying a car ever. 5 star customer service. I will be back and highly recommend! Thank you!!!!! experience buying a car ever. 5 star customer service. I will be back and highly recommend! Thank you!!!!! More

I the most unusual buying experience at 5 Star. While doing paperwork the was a serious failure of the new car. Have to admit it freaked me out. But John Michael stepped up and found a replacement, even doing paperwork the was a serious failure of the new car. Have to admit it freaked me out. But John Michael stepped up and found a replacement, even better car and made it all happen. I am absolutely thrilled with my new Outback and how special they make me feel. More

Best Car Buying Experience From the moment we arrived, we were taken care of with courtesy and professionalism. This was by far the easiest and best car buying experience I have From the moment we arrived, we were taken care of with courtesy and professionalism. This was by far the easiest and best car buying experience I have ever encountered in 30 years of owning cars. This location is by far way ahead of the rest in the customer experience. You have a customer for life now! More

The best car buying experience I've had in 30 years. First, I've never had a better salesperson that Rutger. His knowledge and passion for the brand of Subaru can instantly turn ANYONE into a Subaru love First, I've never had a better salesperson that Rutger. His knowledge and passion for the brand of Subaru can instantly turn ANYONE into a Subaru lover. The ease by which he offers help and guidance made the process super comfortable that we had none of those weird feelings that comes with purchasing a car. The dealership was also incredibly clean and the rest of the staff that we encountered were very nice and made every effort to create a seamless deal. Thanks for everything – Five Star and Rutger really made and impression on us. I wouldn't tell anyone to go anywhere else. More

They all have such a great attitude and deliver such a great product which includes promising the car when delivered spotless appearance of the car after service and all work done with high-quality great product which includes promising the car when delivered spotless appearance of the car after service and all work done with high-quality More

Great service department and a great dealership. Very superior service department. Michael was outstanding and washed car and it was ready to go in record time. superior service department. Michael was outstanding and washed car and it was ready to go in record time. More

Make Sure You Visit This Dealership Before Your Purchase! I started my Subaru Forester research in March. I visited all the Subaru dealerships in the DFW metroplex. I met Shannon in June and she showed me th I started my Subaru Forester research in March. I visited all the Subaru dealerships in the DFW metroplex. I met Shannon in June and she showed me the 2019 Forester. She was very knowledgable and patient as I took my time going through ALL the new features. I decided to wait and purchase the 2020 Forester. On November 5th I drove through the dealership parking lot at 6:45 AM and found the PERFECT vehicle (color combination). I sent an email to Shannon who was actually out of the office that day but I received a reply from Dustin indicating the vehicle was available. He gave me the price and said that Wing could show me the vehicle that evening. I met Wing that evening, we went through a thorough inspection of the vehicle and then went for a drive. At the end of the evening I was in the finance department completing the paperwork. The next day I went back to the dealership to pick up the car and meet the service department. I was pleasantly surprised to find that my TRUSTED Service Advisor for over 20 years was a part of the Five Star Subaru family. Needless to say that was the last star needed. Five Star Subaru of Grapevine - You the best staff around and know how to treat customers. More

Great experience. We needed to replace a vehicle quickly due to an accident. The staff was quick to respond and offered very competitive pricing. Shannon was great thro We needed to replace a vehicle quickly due to an accident. The staff was quick to respond and offered very competitive pricing. Shannon was great throughout the process. More

5 stars for 5 star Subaru This is the 3rd Subaru we have purchased here. I only take my car her for service because we love them so much. Wing and Sean made this an easy upgrad This is the 3rd Subaru we have purchased here. I only take my car her for service because we love them so much. Wing and Sean made this an easy upgrade and we are thankful for their friendliness and professionalism! More

Steve was super helpful when I traded in my 2017 Outback. I wanted to move up to an Ascent and he found me one that was not only in my price range, but had the features I wanted. There was never any pressure I wanted to move up to an Ascent and he found me one that was not only in my price range, but had the features I wanted. There was never any pressure to get something I didn’t want or to pay more than I expected. He’s also a super chill guy who ensures you have the best experience possible! More