Back

Flood Mazda

Wakefield, RI

4.8
1,863 Reviews
Flood Mazda in Wakefield, RI can assist you for all of your Automotive Needs. When we say that we can meet all of your needs, we mean it. Our dealership is designed to help you with everything that you could need for your vehicle, which is how we were rated number one in customer satisfaction. Our friendly team makes sure to provide assistance every step of the way. Being in Wakefield, RI, we are just a short ride from the Cranston, Warwick, and Narragansett, RI regions. Unbeatable Vehicle Selection We keep a huge selection of the newest Mazda models for you to choose from. The diversity in our selection is intended to make it as easy as possible for you to find the right vehicle for your lifestyle. We have some of the most popular models, including the Mazda CX-5, Mazda3, Mazda MX-5 Miata and Mazda CX-9, for you to choose between and test drive. To accommodate all of our customer's needs, we also have a variety of makes and models in our pre-owned inventory. Vehicles from top manufacturers, including Jeep, BMW, Honda, Nissan, Lincoln, Subaru, and more, are found in the best condition that they can be. A member of our team inspects the vehicles to ensure they are mechanically and cosmetically sound before we list them for you to view and test drive. Not only can we set you up with an exceptional vehicle for your future, but the team at Flood Mazda is also prepared to help keep your vehicle operating at its best with genuine Mazda parts and reliable auto service to help keep your vehicle in its optimal condition for as long as possible. With the help of our experts, you'll be able to enjoy outstanding adventures throughout Providence, Cranston, Warwick, Narragansett, Wakefield, and wherever else the roads lead. Flood Mazda will service any vehicle in your driveway or garage with our state of the art facility and factory trained technicians.
Contact Dealership

220 Old Tower Hill Rd

Wakefield, RI

02879

Directions

By Type

Showing 1,863 reviews

January 10, 2025

Took the car in to check tire noise after I had recently had it in for tire rotation and oil change . They said tire noise was from tire wear( the video they sent said tread was fine) so quote for new tires More

by TERENCE.FEURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Hanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Professional and yet personable. Delivers a concise and easy to understand explanation to all questions and concerns. More

by rleach3530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Excellent customer service and thoroughly knowledgeable staff... a pleasure to do business with... very focused on the customer's needs and costs. More

by MICHAELJPESCATELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
Jan 13, 2025 -

Flood Mazda responded

Dear Michael, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 10, 2025

I always have a positive experience here! The service department is excellent , everyone has been very helpful and pleasant to work with. More

by MNORSIGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
Jan 13, 2025 -

Flood Mazda responded

Good Morning, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 10, 2025

Easy, pleasant experience. The 15 word minimum in the review system is a deterrent to leaving a positive review. More

by kpmoar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Flood Mazda responded

Good Afternoon, Thank you for taking the time to leave a positive review. I am happy that you were provided with a great service experience. Customer satisfaction is our top priority here at Flood Mazda. Please don't hesitate to reach out if you have other concerns or questions. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 10, 2025

I bought my last Mazda in NJ and this 2nd Mazda was SUCH a better experience. I loved my 1st Mazda so was willing to try another dealership when we moved. Love Flood Mazda. Such great customer service an More

by ELISE.TOLAND
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Rimay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Flood Mazda responded

Dear Elise, Thank you for your kind words! Customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. We are delighted that you were satisfied with your car buying experience. Do not hesitate to come back and see us if you have questions or concerns. See you at your first service appointment. We wish you many happy miles. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 10, 2025

Sam was incredibly personable, helpful, and transparent through the entire process of buying my car. He is highly knowledgeable about all of the vehicles on the lot, as well as the entire buying process. H More

by Evan Hildebrandt
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Flood Mazda responded

Dear Evan, Thank you for your kind words! Customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. We are delighted that you were satisfied with your car buying experience. Do not hesitate to come back and see us if you have questions or concerns. See you at your first service appointment. We wish you many happy miles. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 03, 2025

Bruce was very nice, friendly, respectful and he answered our questions. Very satisfied with everything More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Flood Mazda responded

Dear Christina, Thank you for taking the time to leave a positive review. I am happy to hear that Bruce provided you with a great service experience. Customer satisfaction is our top priority here at Flood Mazda. Please don't hesitate to reach out if you have other concerns or questions. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

December 30, 2024

Anthony has always been a problem solver with both my Mazdas . He understands his customers and is patient while figuring out any issue. More

by JVOLPE22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justis NOKA gets a 5 !, William Albro
December 27, 2024

Always a pleasure to go there. Old school. They do a good job. It’s actually pleasant to have to go in. Maurice Cusick, Esq. More

by mauricecusick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
8
...