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Flood Mazda

Wakefield, RI

4.8
1,625 Reviews
Flood Mazda in Wakefield, RI can assist you for all of your Automotive Needs. When we say that we can meet all of your needs, we mean it. Our dealership is designed to help you with everything that you could need for your vehicle, which is how we were rated number one in customer satisfaction. Our friendly team makes sure to provide assistance every step of the way. Being in Wakefield, RI, we are just a short ride from the Cranston, Warwick, and Narragansett, RI regions. Unbeatable Vehicle Selection We keep a huge selection of the newest Mazda models for you to choose from. The diversity in our selection is intended to make it as easy as possible for you to find the right vehicle for your lifestyle. We have some of the most popular models, including the Mazda CX-5, Mazda3, Mazda MX-5 Miata and Mazda CX-9, for you to choose between and test drive. To accommodate all of our customer's needs, we also have a variety of makes and models in our pre-owned inventory. Vehicles from top manufacturers, including Jeep, BMW, Honda, Nissan, Lincoln, Subaru, and more, are found in the best condition that they can be. A member of our team inspects the vehicles to ensure they are mechanically and cosmetically sound before we list them for you to view and test drive. Not only can we set you up with an exceptional vehicle for your future, but the team at Flood Mazda is also prepared to help keep your vehicle operating at its best with genuine Mazda parts and reliable auto service to help keep your vehicle in its optimal condition for as long as possible. With the help of our experts, you'll be able to enjoy outstanding adventures throughout Providence, Cranston, Warwick, Narragansett, Wakefield, and wherever else the roads lead. Flood Mazda will service any vehicle in your driveway or garage with our state of the art facility and factory trained technicians.
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220 Old Tower Hill Rd

Wakefield, RI

02879

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Showing 1,626 reviews

July 13, 2021

Wonderful place to buy a car great staff. Zach was a big help along with cody would definitely recommend this dealership to anybody who wants a new car. More

by BHOGG0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Albanese
Jul 15, 2021 -

Flood Mazda responded

Thank you Brenda for taking the time to let potential customers know what to expect when they purchase from Flood Mazda. We appreciate you allowing us to truly earn your business and hope you are absolutely loving your new Mazda CX-30!!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 11, 2021

This was our third purchase with Flood and every experience has been a positive one. We were able to find the car we wanted at the price point we wanted, which is a challenge in these unique times a More

by Jesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Flood Mazda responded

Thank you Jesse!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 10, 2021

Needed a car in one day they made it work for us. We drove out in our Mazda 3 and are happy owners thank you More

by Ron lou
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Flood Mazda responded

Great to hear. We look forward to taking care of all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 10, 2021

Flood Mazda had the best rates for repair services in the area, were able to get me scheduled in quickly, and provided friendly and competent service. More

by Vic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deanna Higgins
Jul 15, 2021 -

Flood Mazda responded

Vic, thank you for letting people know what to expect when you service with us. We look forward to taking care of all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 10, 2021

The whole sales and finance team were great. Cody is always thorough, incredibly helpful and fun. The facility is always clean, bright with a great team of people. More

by JUDY.N.MINTZER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Flood Mazda responded

Judy, thank you so much for letting us to continue to earn your business. We look forward to seeing you again and again. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 10, 2021

They were not typical car dealers, I felt like I've known them forever. I Will buy there again and recomend them. Everyone even if they didn't deal directly with me were extremely nice! More

by Annette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Flood Mazda responded

This is an awesome review!!!!! Thank you so much for recognizing our team. We are so happy to hear that everything went well and hope that you are loving your new wheels!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 08, 2021

Everything was fine but the part they replaced was defective and i would think they would have checked it before they give it back to you. It was replaced free of charge so that was appreciated. More

by TPETERSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Jul 09, 2021 -

Flood Mazda responded

We aim to please. However, we are human beings. Every once in awhile we will make a mistake but we always take ownership of those mistakes and will do what we need to correct them. Thank you for recognizing us and allowing us time to ensure everything was taken care of. We look forward to taking care of all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 08, 2021

I had a great experience with flood Mazda through my last car into my next. Justis was a pleasure to work worth, his car knowledge is on point. Thanks! More

by JASON@RUbin.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justis Noka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Flood Mazda responded

We absolutely love Justis and we are so glad that he took great care of you. I hope you are loving your new wheels. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

July 08, 2021

I always have some kind of problem with service any time I go. There is always an issue. Having my license plate almost fall off because you did not attach it correctly. This time caps for tire valve stems More

by DISTEFANO.LOUISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
July 07, 2021

I’ve leased several cars from Flood Mazda,each from a different sales person as no one seems to stay employed for long. If your objective is to foster a relationship beyond sending incessant questionnair More

by BILLCOLE500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Flood Mazda responded

Hey there Bill, Thank you for taking the time to share your thoughts and letting us know how you feel. I have actually been with dealership for four years. During that time there has been very little turn over in terms of the sales staff. We do our best to ensure we are not overly corresponding with customers while ensuring they are up to date with everything pertinent to their vehicle etc. without overly saturating or bombarding them with countless emails etc. As you said fostering and maintaining relationships is critical to any business. It sounds like you have some good insight as to what you may be experiencing and I would love to hear more about it. You are most welcome to contact me anytime to share anything that might be beneficial to continuing to provide the best possible experience to our customers. Please utilize any of my contact information below to reach out to me. I look forward to hearing from you. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

Jul 09, 2021 -

BILLCOLE500 responded

Thank you, Jason. You may well have retained most of your sales staff. I can only speak to the fact that I have leased four Mazdas in a row from Flood over seven years and, to my knowledge, the salesman in each instance was gone when I discussed my next lease. It didn't create a problem, obviously, and I appreciate not being pestered by a salesman in the midst of my lease. But, if I had any kind of relationship with Flood, my salesman would at least keep a calendar and a couple of notes about my preferences to contact me personally in the event an incentive program arises to keep me attached to Flood for a few more years. As it is, I have initiated such inquiries.

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