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Fred Martin Superstore

Barberton, OH

4.7
2,646 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,646 reviews

June 11, 2021

The people here are very friendly, and they work with you, to find what you want. And they gave me more then what I thought my car was worth. More

by helenlkline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Fred Martin Superstore responded

Thanks, Helen, for your feedback on your recent visit to Fred Martin Superstore. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

June 10, 2021

Had a little trouble in the beginning but at the end of the day. It was a good experience. Will be back for a future ride. More

by RANDEE7992
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

June 10, 2021

Thank you saja for understanding our finances situation due to the corvid Virus it hurt our credit score like million of other good people so thanks for your understanding eddue watkins More

by EDKIMROADRUNNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saja Select Finance
Jun 10, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. We're happy we were able to help, and congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

June 08, 2021

Great Dealership Not Pushy At All Very Patient & Understanding Great Family Environment Great Selection Of Vehicles I Would Definitely Recommend For New Or Used Vehicles More

by WARE_DEWAYNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

June 07, 2021

Very polite. I feel they went out of there way to find me reasonable financing. I was glad i was able to find a vehicle. More

by MELCRUM44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rizzotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

June 07, 2021

Absolutely Fantastic service!! Lisa Allison and Jeremy Wootan were a pleasure to work with! Thank you so much and you now have a customer for life!! More

by Adam.Boone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Fred Martin Superstore responded

Thank you for sharing your experience with us, Adam! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

June 05, 2021

EXCELLENT service!!! A++ serviceNick was extremely EXCELLENT service!!! A++ service Nick was extremely helpful with finding exact what I was looking for at the price I could afford! This is my 3rd le More

by AWDWONDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shook
Jun 07, 2021 -

Fred Martin Superstore responded

Thanks for your feedback on your third visit to Fred Martin Superstore! We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you - Fred Martin Superstore Team

June 05, 2021

I will definitely be a returning customer for years to come. Even though we didn’t get exactly what we wanted due to personal finances Amber, Malik, and Fred Martin Superstore made sure we didn’t leave em More

by Jenell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik Alexander
Jun 07, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us, Janell. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

June 05, 2021

Great experience! They listened to what I needed and got me into the right vehicle at the right price! Would definitely do business with them again! More

by Sam.rini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gentile
Jun 07, 2021 -

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

June 04, 2021

Was a pleasure doing business with you!! My husband hates going to car lots and he said it was the nicest people there. We will be back and tell our friends about Fred Martin’s. Now our whole family has Jeep More

by SBMYRTLEBEACH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sanders
Jun 05, 2021 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Jeep, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

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