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Fred Martin Superstore

Barberton, OH

4.7
2,647 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,647 reviews

June 04, 2021

Was a pleasure doing business with you!! My husband hates going to car lots and he said it was the nicest people there. We will be back and tell our friends about Fred Martin’s. Now our whole family has Jeep More

by SBMYRTLEBEACH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sanders
Jun 05, 2021 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Jeep, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

June 04, 2021

Justin was kind and efficient! He always took my calls. You can tell he cares about his job. I return to Fred Martin because of the free oil changes! More

by BULLDOGEDUCATOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Swarm
Jun 05, 2021 -

Fred Martin Superstore responded

Thank you for your review and kind words for Justin! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

June 04, 2021

Everyone was so sweet and so helpful! It made the process of purchasing my new Jeep enjoyable :) mike was super patient and attentive to my needs. More

by MCCAULIFFSUSAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gentile
Jun 05, 2021 -

Fred Martin Superstore responded

Thank you for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope you'll enjoy your new Jeep! Thank you - Fred Martin Superstore Team

June 04, 2021

The atmosphere was inviting and although i didn’t have A1 credit i was still treated as if i did. Amber was knowledgable and very respectful. Thanks Amber! More

by Crystaldykes54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Fred Martin Superstore responded

Thanks, Crystal, and congratulations on your new vehicle! We are so glad that Amber had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

June 04, 2021

After a shady experience at another Jeep dealership, Amber provided us with excellent service. No games or gimmicks. Just upfront pricing! We will definitely recommend to friends and family. More

by WENDYS1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Fred Martin Superstore responded

Thank you so much for your excellent review, Wendy! We are so glad that Amber had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you - Fred Martin Superstore Team

June 04, 2021

Mike R. and Nick S. helped us purchase a used car for our new first time driver. They both were great to work with and made the experience painless. Very thorough woth explaining the whole process. More

by Jkstamp6
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

Jun 05, 2021 -

Fred Martin Superstore responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 03, 2021

Great place to buy a New,used car from Fred Martin just ask for Amber Williams Great person to work with Thank you Amber for helping us out with the new 2021 Nissan altima SR More

by Thasoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Fred Martin Superstore responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore and congratulations on your new vehicle! Thank you - Fred Martin Superstore Team

June 02, 2021

Very relaxed environment and the employees were all very friendly to me. I purchased my last vehicle from this dealership and this time around the process was even faster. More

by andrex1005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Pekar, Scott Sanders
Jun 02, 2021 -

Fred Martin Superstore responded

Congratulations on your new purchase! It's fantastic to hear that we provided you with great customer service while assisting you with your new vehicle! We truly appreciate the opportunity to do business with you. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

June 02, 2021

Bill King is an excellent salesman and definitely on the side of his customers. I’ve personally purchased 4 vehicles from him, and highly recommend him, and Fred Martin, to anyone looking for a good price a More

by etmr01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Fred Martin Superstore responded

Thank you for your business and this review. We're happy to hear that Bill is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

June 02, 2021

This is my second Jeep from Fred Martin and I will continue to be a customer due to the excellent service and genuinely helpful staff. More

by NHAUPT79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bacon, Jared Bittinger
Jun 03, 2021 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with us again, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

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