Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,653 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,653 reviews
May 13, 2021
The men who serviced my oil change on Thursday April 29th 2021 were AWESOME 10's across the board. Yhese men were not at the actual dealership 2021 were AWESOME 10's across the board. Yhese men were not at the actual dealership More
by FOXXYDIVALSW
Verified Customer
May 12, 2021
My sales rep was incredibly helpful. I would recommend Fred Martin to a friend. They were very responsive with any and all of my questions Fred Martin to a friend. They were very responsive with any and all of my questions More
by DB
May 12, 2021
I was a little disappointed when I got there the Jeep I wanted was unavailable, but after looking at several other Jeeps. Amber worked her magic and was able to put me in a very nice Patriot, even with my wanted was unavailable, but after looking at several other Jeeps. Amber worked her magic and was able to put me in a very nice Patriot, even with my poor credit. I’m a very happy customer! 😁 More
by SATURNION07
May 09, 2021
Everyone was very friendly. Matt was very professional The financial guy, who’s name I have forgotten, was also very nice, as were the ladies doing the title. Good experience. I’ll look at your deal The financial guy, who’s name I have forgotten, was also very nice, as were the ladies doing the title. Good experience. I’ll look at your dealership next time I need a car More
by c98940
May 08, 2021
so very pleased with the service and professionalism! My family has been coming to Fred Martin for years! Nick listened and gave me exactly what I needed for myself and my family!! So very excited would rec family has been coming to Fred Martin for years! Nick listened and gave me exactly what I needed for myself and my family!! So very excited would recommend to anyone!! More
by MISSDAWNMWILSON
Employees Worked With
May 08, 2021
She has excellent customer service skills. She went above and beyond to get me the vehicle that I wanted. I would definitely recommend her to anyone looking for a vehicle and beyond to get me the vehicle that I wanted. I would definitely recommend her to anyone looking for a vehicle More
by Williamwarren1977
Employees Worked With
May 07, 2021
Everything was perfect found the Mercedes i wanted and Bill helped out a lot! Really happy! The process was fast and simple definently going back on my next car Bill helped out a lot! Really happy! The process was fast and simple definently going back on my next car More
by vmaljkovic97
Employees Worked With
May 07, 2021
Bill has gone above and beyond again. I’m a second time buyer from him and he is excellent to work with. He places the customer’s desires first and is in no way pushy for a sale. I was also appreciative of buyer from him and he is excellent to work with. He places the customer’s desires first and is in no way pushy for a sale. I was also appreciative of Jim in finance as we worked through some payment options. More
by ndouglas
Employees Worked With
May 06, 2021
Lisa was amazing, worked hard to get me the price I wanted and very professional. I highly recommend her if your in the market to purchase. wanted and very professional. I highly recommend her if your in the market to purchase. More
by NOLANDSHER
Employees Worked With
May 05, 2021
Contacted via internet to inquire about the availability. They responded quickly and was not pushy about coming in to see it. We went in and they got us where we needed to be. They responded quickly and was not pushy about coming in to see it. We went in and they got us where we needed to be. More
by Jason
Employees Worked With
Mike Gentile
