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Fred Martin Superstore

Barberton, OH

4.7
2,424 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! Open 7 days a week! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,424 reviews

November 09, 2023

This team was Very flexible and easy to work with during my purchase of a vehicle More

by Bjudge89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Fred Martin Superstore responded

We love to hear it! Thank you for choosing our business and for taking the time to leave us 5-stars. We're glad our team was able to provide you with a great experience. Thank you again and congratulations on your purchase! We look forward to working with you again in the future!

November 09, 2023

Great dealership, we drive almost an hour to come to this dealership & have bought and leased 3 vehicles because of the overall easy to deal with service all around! More

by Wiseman.Mary@ymail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Fred Martin Superstore responded

Thank you so much for your continued business and for leaving us this kind, 5-star review! Please let us know if there is anything else that we can help with. Thank you again and we look forward to your next visit!

November 07, 2023

Great service. Polite and helpful employees. Salesman was very knowledgeable and helped me get a great deal More

by bessie.hopkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock
Nov 08, 2023 -

Fred Martin Superstore responded

We love to hear it, Bessie! Thank you for the kind words and for your business! We hope to see you again!

November 07, 2023

Always amazing service. I will always be doing my service work here. Quick and easy every time. More

by Mrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Scott, Logan Bates, Scott S
Nov 08, 2023 -

Fred Martin Superstore responded

We're happy to hear that our team was able to get you taken care of! Thank you for the kind words and for choosing us! We look forward to seeing you again at your next service appointment!

November 07, 2023

Dustin was incredible to work with. He made my complicated situation seem easy and effortless. What I expected to be a stressful experience turned into a wonderful one that far exceeded More

by Bri27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Dykes
Nov 07, 2023 -

Fred Martin Superstore responded

We're so happy to hear that Dustin and our team could make your experience wonderful! Thank you for choosing our store and for leaving us this kind review. Please reach out if there is anything else that we can help with. Thank you again and congratulations on your purchase!

November 07, 2023

I had a great experience with the purchase of my truck. Eric and his managers took excellent care of me. More

by Beagle53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Breiding
Nov 08, 2023 -

Fred Martin Superstore responded

We're happy to hear our team could get you a great deal on a new truck! Thank you for choosing our store and for leaving us a 5-star review. Please reach out if there is anything else that we can help with. Thanks again and congratulations on your purchase!

November 06, 2023

I purchased a Grand Cherokee from Fred Martin Superstore in August, 2023. The sales people, Trey Mihok in particular, were very knowledgeable and helpful. Trey has also followed up with me since the purchas More

by Jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Loucks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Mihok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Fred Martin Superstore responded

We're so happy to hear that we have continually been able to provide you with great service, Jerry! Thank you so much for your continued support of our dealership and for your kind words about Trey, Mike, and the rest of our team. Your business means a lot to us and we are thrilled to be able to help out. Thank you again and we look forward to your next visit!

November 05, 2023

they check up on you after your service. ...which shows they care about their customers More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
speedy
Nov 06, 2023 -

Fred Martin Superstore responded

We're happy to hear that our team was able to get you taken care of! If anything went wrong with your visit, please email us at fmcares@fmcars.com and let us know. We thank you for your review and look forward to making your next visit even better!

November 02, 2023

I come here for my free oil changes. Got a good car wash for $3 More

by Mrad89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick line guy
Nov 02, 2023 -

Fred Martin Superstore responded

We're happy to hear that we've been able to help keep your car maintained! Thank you so much for your business and for your review!

November 02, 2023

I just purchased a new work truck from Fred Martin Superstore and I can say is "WOW". I saw the truck on their Facebook page for sale and sent a request. Michael Rutherford reached out to me the very More

by frankhosterman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Fred Martin Superstore responded

Thank you so much for your kind words about Michael, Lisa, and the rest of our team. Your continued support of our dealership means a lot to us. We are grateful that we were able to help both you and your wife find new vehicles. If there is anything else we can do to help, please reach out to us and let us know. Thank you so much for your support and for your business! Congratulations on your Truck and your new Jeep!

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