Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fred Martin Superstore
Barberton, OH
2,404 Reviews
We’re Better, We’ll Prove It!
Our mission is to provide the highest quality new & used vehicles with world-class customer service.
We have over 1,500 new & used vehicles! Open 7 days a week!
We are a proud multi-year recipient of the Customer First Award of Excellence.
We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers.
Any vehicle with a selling price of $10,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee!
We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including:
CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews.
We spend 2x as much on used car reconditioning than other dealers!
We Service All Makes & Models!
We take anything in on trade! You can even sell us your car outright and get paid the same day!
We Know Cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,404 reviews
August 15, 2023
Friendly and very helpful staff, I would recommend to anyone and will be back when we need another vehicle anyone and will be back when we need another vehicle More
by lineman41jjv
Verified Customer
Helpful August 14, 2023
Joe was awesome. Took some patience and finesse to get me this vehicle and I appreciate him and everyone else involved. Would recommend 10 out of 10. I had a great ex Took some patience and finesse to get me this vehicle and I appreciate him and everyone else involved. Would recommend 10 out of 10. I had a great experience More
by joshconrad83
Employees Worked With
August 14, 2023
We had a great time with Joe we love spending time with him. He helped us out sooooo much. We highly recommend Fred Martin 1000 percent. We can't wait until we come back in. Thank you again. him. He helped us out sooooo much. We highly recommend Fred Martin 1000 percent. We can't wait until we come back in. Thank you again. More
by maryellenschiedel
Employees Worked With
August 14, 2023
I wasn't sure I rated on how Joe did, I want to make sure that you know he was fantastic. I didn't trust dealerships Fred Martin has earned my trust. that you know he was fantastic. I didn't trust dealerships Fred Martin has earned my trust. More
by maryellenschiedel
August 13, 2023
Joe was extremely friendly and helpful. He respected our budget and found us an excellent vehicle for our college aged daughter. He respected our budget and found us an excellent vehicle for our college aged daughter. More
by Mikeandjamie
Employees Worked With
August 13, 2023
Well first off finance was terrible, I had to wait 2 hours before it was my turn to complete my deal then after bickering back amd fourth my wife and I were starved amd they wouldn’t let me get my own t hours before it was my turn to complete my deal then after bickering back amd fourth my wife and I were starved amd they wouldn’t let me get my own truck keys back to go grab a bite to eat cause they were scared we wouldn’t come back after they tell me finance will be right with you then ends up being a 2 hour wait. I have a lease turn in coming up in may and we will not use Fred Martin again unfortunately More
by KBORON
Employees Worked With
Lance Cushman
August 12, 2023
David was amazing! I would recommend him to everyone! I will definitely use him for our next purchase. I was so pleased with the service I received from him. . He went I would recommend him to everyone! I will definitely use him for our next purchase. I was so pleased with the service I received from him. . He went above and beyond to help me find the perfect car. He was very knowledgeable and had GREAT energy! More
by Kristy Young
August 10, 2023
It’s always a pleasure doing business with Fred Martin Super store! Will refer others Super store! Will refer others More
by Beckyh727
Employees Worked With
August 08, 2023
Pleasant people to work with, really no high pressure and nice atmosphere. Good selection of cars. nice atmosphere. Good selection of cars. More
by JAMESKOVI
