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Fred Martin Superstore

Barberton, OH

Overview
Employees
Reviews
Vehicles
4.7
2,642 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,642 reviews

September 20, 2022

Tim and the Fiat team were thoughtful and sincere and were able to find me a much better monthly rate on a nicer vehicle than I was currently leasing. Many thanks for all you folks do! More

by reimers13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2022 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

September 18, 2022

Rob was a great help when I purchased my new vehicle. We communicated several times over the phone and he made buying my new vehicle very easy. It was a pleasure dealing with him. More

by ttulino17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that Rob had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 18, 2022

Everyone there were great to us. They all have great customer service skills. I’m glad our neighbors recommended us going there. More

by MADPIPER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daylor Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

September 17, 2022

Amber was very professional and helpful, anybody who goes there to buy a vehical could only hope to have her as a salesperson! More

by SCOTTDHEBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Fred Martin Superstore responded

Scott, Congratulations on your new vehicle! We are so glad that Amber had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

September 17, 2022

Salesman was great kept me updated every step of the way. Definitely will be back for my next vehicle More

by BAURDICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

September 15, 2022

Got my loan processed quickly and was accommodating to my schedule in getting the transition between my trade and purchase. More

by raidersfangrl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
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Sep 16, 2022 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

September 15, 2022

It was the best experience I ever had buying a vehicle! I will recommend them. More

by THE3LITTLES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Murdock
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Sep 16, 2022 -

Fred Martin Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 15, 2022

Our secound purchase at Fred Martin both experiences very smooth. Mike Rutherford was very helpful as we built our Gladiator. Such a great salesman. Thank you very much Mike. Elliott and Betty More

by Etbuckslayer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2022 -

Fred Martin Superstore responded

We are very happy Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

September 14, 2022

Alex was friendly, honest and beyond helpful. He made my car buying experience great from start to finish. More

by Sandeesmadee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
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Sep 15, 2022 -

Fred Martin Superstore responded

Thank you so much for your kind words for Alex, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

September 14, 2022

Jeremy was great very helpful and down to earth! I’ve already told him I’m getting my next car from him! More

by Lhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wootan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2022 -

Fred Martin Superstore responded

Here at Fred Martin Superstore, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience with Jeremy, and it was a pleasure having you at the dealership. We appreciate your review! Thank you - Fred Martin Superstore Team

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