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Fred Martin Superstore

Barberton, OH

4.7
2,656 Reviews
We’re Better, We’ll Prove It! Our mission is to provide the highest quality new & used vehicles with world-class customer service. We have over 1,500 new & used vehicles! We are a proud multi-year recipient of the Customer First Award of Excellence. We have payment plans for everyone and work with over 20 different lenders to offer competitive rates to our customers. Any vehicle with a selling price of $12,000 or greater receives our Fred Martin Customer Happiness Guarantee! Our Customer Happiness Guarantee offers our exclusive 15-Day Love It Or Leave It Return Guarantee, 3 Years of FREE Oil Changes, FREE Lifetime Limited Powertrain Warranty, FREE CARFAX Buyback Guarantee, 3 Years of FREE Roadside Assistance and a No Lemon Guarantee! We want you to feel confident with your used vehicle purchase, that’s why we offer a “Vehicle Pedigree Profile” for nearly every used vehicle on our lot. It contains valuable data including: CARFAX Vehicle History Report, Owner History, Fred Martin Service Department History, FTC Buyer’s Guide, Retail Price Analysis, Crash Test Ratings From SaferCar.gov and Vehicle Reviews. We spend 2x as much on used car reconditioning than other dealers! We Service All Makes & Models! We take anything in on trade! You can even sell us your car outright and get paid the same day! We Know Cars!
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3195 Barber Rd

Barberton, OH

44203

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Showing 2,656 reviews

September 27, 2022

The whole experience from walking into the front door to buying my vehicle was great. Everyone there was very polite and was eager to help. More

by basparky2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Fred Martin Superstore responded

It's great to hear that Joey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 26, 2022

Alex by far was the best salesman we have ever dealt with. He got us in and out and bought 2 cars! This was the best experience we have had! More

by felishacoffman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Trissel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wiandt
Sep 26, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

September 26, 2022

Great service. Heard the need of the customer and delivered.. Very satisfied overall- showroom is beautiful! More

by caneffenger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Fred Martin Superstore responded

Thanks for sharing about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

September 26, 2022

Great experience. Very professional. Went above and beyond to find the right vehicle to match my needs. More

by JIM_OHARAJR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sanders
Sep 26, 2022 -

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

September 24, 2022

Fred Martin is a great dealership to do business with. This is my second car that I have leased from them. More

by rhoward5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Allison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Zabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Mihok
Sep 24, 2022 -

rhoward5 responded

Thanks Fred Martin Superstore and the great Rob Zabel.

September 24, 2022

Fred Martin tried hard to get me the best value for my money and was patient with me while deciding on the truck I wanted. More

by KIMBRODELTRIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Desharnais
Sep 25, 2022 -

Fred Martin Superstore responded

Congratulations on your new truck and thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

September 24, 2022

They have been my preferred dealer for my last 8 cars and have always worked with me to get the best deal and car possible and I look forward to getting my next car from them. More

by HARRYLSV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Desharnais
Sep 25, 2022 -

Fred Martin Superstore responded

Thanks for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

September 23, 2022

They were very nice to deal with and took the time to find exactly what I was looking for. More

by Jdmiller728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wiandt
Sep 23, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Tim, Alex, and our team here at Fred Martin Superstore are glad to have you as a customer. Thank you - Fred Martin Superstore Team

September 23, 2022

I I’ve purchased many cars over the years - Alex is by far the easiest and most knowledgeable person to work with. His passion is the car industry and it shows - he doesn’t mess around with cars that have More

by CAP#43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiandt
Sep 23, 2022 -

Fred Martin Superstore responded

Congratulations on your new vehicle! We are so glad that Alex had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thank you - Fred Martin Superstore Team

September 23, 2022

We are thankful for the easy, professional, and expedient experience to get our new vehicle purchase handled. Thanks for your partnership More

by OldTrailJoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pekar
Sep 23, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that Joseph had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

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