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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.8
1,698 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 1,698 reviews

May 10, 2024

Extremely friendly and courteous sales staff. I like that sales staff can ask each other questions if they need to. Knowledgeable service department. More

by BUCKY668
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Papa
May 10, 2024

Really great experience. Everyone was kind and helpful. My sales agent, Joy, was exceptional. I got everything I was looking for and then some! More

by Miss Vanjie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Excellent service with caring staff. Treated with respect & work done well & explained to me in detail. More

by lo0404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Ken Ganley Subaru Wickliffe responded

We're so glad to know you had a positive experience with our team at Ken Ganley Subaru Wickliffe. We always strive for excellent service and clear communication, thank you for acknowledging that!

May 10, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2024

Allie G. is the person to request when you arrive. Allie is kind, professional, knowledgeable, patient and approachable. The entire team including the General More

by SWED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to know that Allie and the rest of our team at Ken Ganley Subaru Wickliffe made your car-buying experience a memorable one. We appreciate you taking the time to share this positive feedback!

May 06, 2024

The people at Ganley are super. The service is done efficiently and expertly. I will always have my car taken care of at this dealership. More

by She
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
May 06, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to know you've had such positive experiences with our service team at Ken Ganley Subaru Wickliffe. We look forward to continuing to take care of your automotive needs in the future!

May 06, 2024

They do a great job explaining things. They are very patient and very safely oriented. More

by CJPOKORNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Swyt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crissy Faught
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for your confidence in Ken Ganley Subaru Wickliffe, and for your business. We are grateful to have you as a customer!

May 04, 2024

From going to the dealership to test drive a Subaru Forester to actually purchasing a vehicle, I had a wonderful experience. Jeff Leovic, my salesman, was very professional, courteous and knowledgeable More

by Beaner62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kaminski
May 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2024

Great car, buying experience! Friendly and knowledgeable staff and no high-pressure sales tactics. I am delighted with my new car purchase and have already recommended this dealer More

by Molly75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Ken Ganley Subaru Wickliffe responded

Molly, we're so glad to know you had a great experience at Ken Ganley Subaru Wickliffe and that you're enjoying your new car. Thanks for recommending us to your family and friends!

May 03, 2024

Would never by a used car from a Ken ganley again! Haven't had the car 30 days yet and have spent almost 2 grand already? I get it's a used car but the things wrong with the car should have been fixed More

by elsshadow
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gino Palombo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 03, 2024

Everybody I got to deal with was very helpful and as excited as we were. More

by SAMSHANDS4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Palombo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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