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Garavel Subaru
Norwalk, CT
7,033 Reviews
Garavel Subaru is CT's fastest-growing Subaru dealership.
2025 DealerRater.com Dealer of the Year Award winner.
Free Lifetime Warranty on all new cars
Every used car comes with 1 of 4 warranty levels. With available additional coverage.
BEST price guarantee on all vehicles.
Trade-in values provided by Kelley Blue Book.
Proceeds from each car support a local charity each month.
Subaru Service
- Genuine Subaru parts installed by Factory-Trained technicians
- Free courtesy shuttle
- Comfortable waiting area with free WIFI, coffee, tea, water, and snacks
- Loan cars available for major services
- 12 month/ 12,000 mile parts and labor guarantee on all work
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 7,033 reviews
December 11, 2025
My car shopping experience working with Joel was excellent. He was patient during my decision making process, giving helpful information that ultimately led me to purchase from Garavel Subaru. He ma excellent. He was patient during my decision making process, giving helpful information that ultimately led me to purchase from Garavel Subaru. He made the purchase and financing process feel easy. After the purchase, he has answered any questions about my new car, following up quickly. I enjoyed getting to work with him at Garavel! More
by Usedcarshopper1276
December 10, 2025
Muchas Gracias Joel La atención fue muy satisfactoria y en cada momento estuviste al pendiente de mi proceso para obtener el vehículo en cada momento estuviste al pendiente de mi proceso para obtener el vehículo More
by juanmiguelmanny
December 10, 2025
I have been a customer of Garavel Subaru since approximately 1998... five Subarus later (4 of purchased at Subaru). On Monday I brought my Forester in with the check engine light on. Chris checke approximately 1998... five Subarus later (4 of purchased at Subaru). On Monday I brought my Forester in with the check engine light on. Chris checked the car over and discovered that I made little sense to repair my car which has 150,00 miles. Later that same day I called Garavel and Michele Dall answered. She was courteous and understood my situation, making an appointment that very day to come in and test drive a new used car I thought would good for me. She was understanding and very supportive, even taking me out to the car while she explained the "Bells and whistles" to me. Thank you so much Michele! Sincerely, Andrew Graham More
by agraham42
December 10, 2025
We were lucky to meet Mr. Byeong when we walked in to the store. Very pleasant and efficient. Will come back for my future car needs Byeong when we walked in to the store. Very pleasant and efficient. Will come back for my future car needs More
by Akir
Employees Worked With
December 09, 2025
Truly the BEST experience, by far, that I’ve ever had when buying a new car. So professional, honest, sincere and dependable from start to finish ….and beyond. Thank you Garavel and Joel for such great s when buying a new car. So professional, honest, sincere and dependable from start to finish ….and beyond. Thank you Garavel and Joel for such great service. I look forward to referring family and friends to do business with Garavel going forward. More
by glenn.grella
December 09, 2025
Stephen is so knowledgeable of the vehicle offerings across the SUBARU brand and every customer's needs, that working with him is nothing short of amazing. This last visit (October '25) I was toying wit across the SUBARU brand and every customer's needs, that working with him is nothing short of amazing. This last visit (October '25) I was toying with the idea of downsizing from my 2023 Outback (which he facilitated for me in January of 23) to a Crosstrek. Over the phone he listened to me go on and on about what I was thinking now the my lease was coming to an end. When I finally finished, all he said was " take it for a drive, then we'll talk'. No pressure, no sales gimmick, simply .. the liberty of figuring it out myself. To make a long story short, I tested a lovely; sporty; speedy 2025 Crosstrek with all the gadgets I personally enjoy. When I returned, he listened to me go on and on about all the reasons the Crosstrek was not going to work of me. He pointed out that, as I had already determined, the Outback is a smoother ride which provides the comfort and stability I craved in my everyday commute. He ran numbers of what a new Outback would run me, which of course... can't afford. However, buying out my current lease was my best option. He then introduced me to Gary Baumann, another amazing experience for me. He made the transition from lease to ownership so simple. He found me the best possible financial option, walked me through the process, took care of the DMV transaction and new plates, and in a blink... I was done. Stephen and Gary not only are exceptional professionals, but go above and beyond the call of duty to ensure customer needs are met from start to finish. They make the process seamlessly smooth and pleasurable. Truly an amazing team. I super appreciate them. More
by zulemasaenz
December 08, 2025
Rudy was very professional and found me the car i was looking for. I am sure the strong customer service will continue as my car will be serviced at Garavel. looking for. I am sure the strong customer service will continue as my car will be serviced at Garavel. More
by Ciaccion
Employees Worked With
December 08, 2025
I wasn’t expecting to leave with a car that day but Jack was such a pleasure to work with, it was impossible to say no to that deal he offered us. entire process was seamless. Jack provided excellent custom was such a pleasure to work with, it was impossible to say no to that deal he offered us. entire process was seamless. Jack provided excellent customer service and made trading in our old Subaru for a pre/owned used super easy. More
by lchow82
December 08, 2025
I took my car in for service at Garavel Subaru and the team was incredible. Special shout out to my service advisor who kept me posted on the progress. The technician even wrote me a note thanking me for team was incredible. Special shout out to my service advisor who kept me posted on the progress. The technician even wrote me a note thanking me for my service. Thanks for an excellent experience. More
by aliciahiggins13
