Garavel Subaru
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Evelyn Santiago and the Greatest Car on Earth Before Garavel, I never had a positive experience buying or leasing an automobile. I always felt violated and taken advantage of. The feeling of buyi Before Garavel, I never had a positive experience buying or leasing an automobile. I always felt violated and taken advantage of. The feeling of buying a car was similar to what I imagine it's like to be brutally attacked in prison. (PS - I have a clean criminal record.). ...And then, I went shopping for a Subaru Forrester. After having a terrible bait-and-switch experience with a local dealership, I landed on the phone with Evelyn Santiago from Garavel. She sweetly empathized and then cut to the chase to offer me a win-win deal. At the dealership, she and her team were efficient and thorough with the contracts, tour of the car and clear demonstration of all the features. She followed up in the following weeks to ensure my satisfaction. Months later, it is my pleasure to refer other customers to her. There were 4 Subaru dealerships that were more conveniently located than Garavel, but she made it worth the schlep. No regrets at all! The car itself is phenomenal, especially if you value reliability, safety and fuel economy. You can feel the smooth power of the boxer engine and the agile handling. It corners and moves like a sports car, but is robust like a truck. Before, I loved my Jeep Grand Cherokee, but the Subaru Forrester kicks it's @$$! Now I know what true love is all about. More
Dream team I have had many positive service experiences with Garavel in the past, so when it came time to look for a new car it was a no brainer to look here! Da I have had many positive service experiences with Garavel in the past, so when it came time to look for a new car it was a no brainer to look here! Darlene and Sam hooked me up with the CPO Jeep of my dreams. They were candid, professional and worked with me to ensure my needs were met. I cannot thank everyone enough for making my first car purchase a positive adventure. More
My experience with Chris was positive, informative, and accommodating.. Our communicatIon lines were efficient during the purchase process. I’m very happy with my new 2020 Subaru Crosstrack. accommodating.. Our communicatIon lines were efficient during the purchase process. I’m very happy with my new 2020 Subaru Crosstrack. More
Outback 2020 Gary was a pleasure to work with. Very knowledgeable about both the 2020 Outback as well as my existing German car. I’ll definitely return to Garavel Gary was a pleasure to work with. Very knowledgeable about both the 2020 Outback as well as my existing German car. I’ll definitely return to Garavel in the future. More
Excellent car purchase experience Evelyn Santiago greeted me with a smile, and patiently listened to what I was searching for. She was knowledgeable and answered all my questions and Evelyn Santiago greeted me with a smile, and patiently listened to what I was searching for. She was knowledgeable and answered all my questions and preference. I was impressed by her knowledge. She showed me other choices and knew their details. But I circled back the the one I had selected. She and mgmt worked with me on the price. At delivery she knew how to explain the cars attributes in a way that I would understand. Evelyn is a 'keeper' and I'll recommend her to anyone I know looking to purchase a car. This is my 3rd Subaru...I love this car! More
Great experience Talk abput the add on warranties earlier in the process, not just at signing. Otherwise Sergio and the entire experience was really smooth and friend Talk abput the add on warranties earlier in the process, not just at signing. Otherwise Sergio and the entire experience was really smooth and friendly More
Great pricing without pressure They gave me more for my 8 year old car then I was expecting and made an effort to match my quoted price even though they didn't have the model car it They gave me more for my 8 year old car then I was expecting and made an effort to match my quoted price even though they didn't have the model car it was for anymore. They made sure I understood all the options and didn't pressure me to buy anything. And I ended leaving with the newer model of the car I'd been looking g at with all the added features I wanted. More
Only dealer around with model I could test drive I was looking to buy a 2020 Subaru Legacy Touring XT, as it was the NHTSA safest car pick. Only Garavel Subaru had a large enough selection to have th I was looking to buy a 2020 Subaru Legacy Touring XT, as it was the NHTSA safest car pick. Only Garavel Subaru had a large enough selection to have three of the cars I could test drive. Chris Scarlett, my salesman, made the process of buying this car easy and very pleasant, at a reasonable price I expected. I drove off their lot in this amazing car today, and look forward to years of reliable ownership! Thanks, Chris, Jose, and Garavel! More
Excellent overall experience From the minute we walked in the door we were greeted with a warm welcome and it just kept getting better! Evelyn was both professional, super helpful From the minute we walked in the door we were greeted with a warm welcome and it just kept getting better! Evelyn was both professional, super helpful and very knowledgeable which made the whole buying experience such a pleasure. She took the time to show and explain all the details to us. We never felt pressured or rushed. We would highly recommend Garavel Subaru to anyone who’s looking to buy a car. Every single person that we interacted with while at Garavel Subaru, especially Evelyn, Teddy, and Tom, made our whole buying experience enjoyable and less stressful. Overall, we have nothing but great things to say about Evelyn and all of Garavel Subaru. Highly recommend! More
Easy transaction, very professional Joe and Fumi were great. Quick trade evaluation, easy negotiations, smooth pick up, very helpful and no nonsense whatsoever. Thank you. Will recomm Joe and Fumi were great. Quick trade evaluation, easy negotiations, smooth pick up, very helpful and no nonsense whatsoever. Thank you. Will recommend to friends. More