Garavel Subaru
Norwalk, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Great experience with Garavel Dave was extremely knowledgable, friendly and patient. The whole Garavel team made the process very fun and easy. I would highly recommend Garavel and Dave was extremely knowledgable, friendly and patient. The whole Garavel team made the process very fun and easy. I would highly recommend Garavel and Dave! More
My dealership experience The experience was great. I purchased a certified pre-owned 2018 Impreza. They assessed my trade-in and I was able to drive the car off the lot the sa The experience was great. I purchased a certified pre-owned 2018 Impreza. They assessed my trade-in and I was able to drive the car off the lot the same day. Joe was very helpful in explaining everything inside the car and what it does and said I could call him anytime w/questions. More
Teriffic Experience! Working with Chris was a pleasure. I really felt he genuinely cared that I got a vehicle best suited for me. I test drove three. I usually dread car Working with Chris was a pleasure. I really felt he genuinely cared that I got a vehicle best suited for me. I test drove three. I usually dread car shoppping but Chris and the whole crew at Garavel made the process “painless”. I took my car home the same day. Highly recommended! More
Great experience! Amazingly warm and friendly people - they really do give off a family vibe (complete with the resident pup - a giant lump of love - "Lulu"). But in Amazingly warm and friendly people - they really do give off a family vibe (complete with the resident pup - a giant lump of love - "Lulu"). But in all seriousness, it was a great experience and I can honestly say I chose Subaru largely because of the personalities of Evelyn, Paul, Valerie, Teddy and everyone else. Not only that - I drove away in a great car! More
Top notch in every category!i received cheer I received cheerful, friendly, and helpful service from start to finish. I took advantage of an absolutely no pressure recommendation of a replacement I received cheerful, friendly, and helpful service from start to finish. I took advantage of an absolutely no pressure recommendation of a replacement filter while my Subaru was being serviced and was amazed at the rock-bottom price for this. But perhaps best of all was Subaru's offer of a brand new loaner car while my car was being serviced! Overall, out of five stars, this dealership deserves six!. More
great experience Dave Novik our salesman was excellent, he provided much help and guidance, All went very well very satisfied with purchase, I will refer friend Dave Novik our salesman was excellent, he provided much help and guidance, All went very well very satisfied with purchase, I will refer friends here More
Recent Forester purchase We recently purchased our 5th Subaru from Garavel. We were interested in a Forester this time; our prior cars had been Outbacks. Our salesperson Jo We recently purchased our 5th Subaru from Garavel. We were interested in a Forester this time; our prior cars had been Outbacks. Our salesperson Joe Wiatrzyk did a great job explaining the differences between the two models and answering all our questions about the car's features. We felt we got a fair price for our new car and Garavel handled all of the sales paperwork, insurance, and registration very quickly and efficiently. Jose did a good job explaining the warranties and service plans available. More
Superb customer service! We love this place. We skipped so many Subaru dealerships just to get Garavel Subaru’s customer service. We are loving our new Ascent and Our sales pe We love this place. We skipped so many Subaru dealerships just to get Garavel Subaru’s customer service. We are loving our new Ascent and Our sales person Gary went above and beyond to meet our needs! We absolutely would come back if we ever decide to make another purchase. Thank you everyone at Garavel Subaru!!! More
Fast, easy and painless The whole experience there was quick, easy and painless. Everyone there was very welcoming and amicable. If one person was busy another would step in The whole experience there was quick, easy and painless. Everyone there was very welcoming and amicable. If one person was busy another would step in to help me. I was also able to walk out with a brand new car in three days, I was in and out before knew it. They're very attentive and work hard to make sure you get what you want so you can walk out of there happy. More
Promises made, promises kept I had been thinking about trading in my 2015 Outback for a few weeks when a creative marketing piece from Garavel showed up in the mail. It threw me I had been thinking about trading in my 2015 Outback for a few weeks when a creative marketing piece from Garavel showed up in the mail. It threw me an estimated value of my Outback and enticed me to go down to Garavel Suburu to see if it was accurate. My goal was simple: Get a new Outback and lower my monthly car payment. On April 4th, I walked into the dealership with my letter and sat down with Miles Shapiro and Lulu. One hour later, my goal was achieved. In the hour I was there, a couple of guys assessed the value of my car while I took a ride in the 2019 Outback with Miles. The new safety features blew me away! Everything that I had thought was perfect and intuitive on my 2015 Outback became even more perfect on the 2019 Outback. We got back to the dealership and Miles crunched some numbers while I hung out with Lulu. No one really knows this, but Lulu is actually a specialized stress reducing 'Dealership Service Dog." She's highly trained in keeping prospective buyers calm and happy while they wait to learn the final price of the new car, their monthly payment and credit score.....very crucial minutes where things can go wrong if the numbers don't pan out. So while I watched Lulu chew on her stuffed Suburu car toy, I relaxed and waited. Lulu got up and walked behind me, yawned and then laid down. She knew everything was going to be fine. And then the news came in: "Joe, you can have a new 2019 Outback, in the color you wanted, with the features you wanted and your monthly payment is going down by $50. Victory! It all went as planned. I came back at 5pm on the same day to pick up my beautiful, freshly detailed Outback. Miles sat in the car with me before I left to make sure I fully understood all the new amazing safety features. While he explained everything, I realized how incredible the upgrades were....that I would now be safer when I get distracted...that this new Outback could literally save my life if screw up. Miles loaded my iphone onto the cars "iPhone Play" system. For fun, I decided to go to the playlist that featured "one hit wonders from the 70's." By chance, the 1972 song "Me and Mrs. Jones" started to play...one of my favorites. Turns out it was one of Miles' favorites too. So yes, Miles and I sat in the car and belted out the lyrics together to end what will now be remembered as the best car buying experience of my life. Thanks to the entire Garavel Team, Miles and especially Lulu. See you again in three or four years for the next upgrade! One Happy Customer, Joe B. Hall More