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Gates Toyota
South Bend, IN
794 Reviews
Gates Toyota has the Toyota products that you need when you are out shopping for a new vehicle. With more than 100 new Toyotas in stock on our lot, you will always find something that will suit your needs and your lifestyle. We are happy to be a part of such a fantastic brand, and we are glad that we can provide them to you right here in South Bend, Indiana. With our convenient location we have people come to us from all over Indiana including Mishawaka, Elkhart, Goshen, La Porte, Michigan City, Bristol, Plymouth, and we even have a lot of customers who come all the way from Benton Harbor, Kalamazoo, and Niles, Michigan.
In addition to our huge selection of new Toyota vehicles, we also have an impressive selection of used vehicles that are sure to impress. Come to Gates Toyota, and you will have all the vehicle options that you could ever need. If you already own a Toyota, then you need to come here for the spectacular service that your vehicle has been wanting. We will get you the oil change that you want, and the major engine repair that you need. If you are in Michiana and you are interested in the Toyota brand, then you need to come and see us at Gates Toyota in South Bend, IN.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 794 reviews
May 13, 2020
Gates is a very professional dealership. I’ve done business with them for years. They have serviced our cars and I can trust their recommendations. business with them for years. They have serviced our cars and I can trust their recommendations. More
by EANDKSKI
Verified CustomerEmployees Worked With
Other Employees :
Robert Strahan (?) sales
May 11, 2020
Great service, convenient scheduling on line, easy drop off, all in all I’m very satisfied. I have used Gates exclusively for service on our Sequoia because of the great service they provide. off, all in all I’m very satisfied. I have used Gates exclusively for service on our Sequoia because of the great service they provide. More
by JWRB737
May 11, 2020
Brakes Had both front and rear brakes changed in the last 5 months. Still squeak. Not sure why. Service said it's just "normal". Have to believe that it is n Had both front and rear brakes changed in the last 5 months. Still squeak. Not sure why. Service said it's just "normal". Have to believe that it is normal I guess. More
by LAPLACESHELLY
Employees Worked With
can't remember. Jason or Jeremy
May 07, 2020
The Service Department was excellent as always. My service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should service was completed ahead of the scheduled time they told me. The customer service agent went over everything that was done, as well as what should be done over the next 2 visits. More
by JOHN.J.GULANICK
Employees Worked With
Other Employees :
Drew Ummel
May 06, 2020
Friendly, efficient, competent, and thorough I have been servicing our vehicles at this dealership for over 20 years. I appreciate their attention, service and value. Thank you for your continu I have been servicing our vehicles at this dealership for over 20 years. I appreciate their attention, service and value. Thank you for your continued quality in service. More
by veterancosmicrocker
Employees Worked With
May 06, 2020
This is our 5th new vehicle that we have purchased from Mike Fahey at Gates in South Bend and we Love how he handles everything! Special Thanks to Mike Fahey and Gates in South Bend! ❤️ Mike Fahey at Gates in South Bend and we Love how he handles everything! Special Thanks to Mike Fahey and Gates in South Bend! ❤️ More
by PONTIUS.STEVEN
May 05, 2020
1st 5k Check up for 2020 RAV4 Quick service, staff didn't wear face masks & customer did not either. Management should require face masks to all staff while talking to clients & Re Quick service, staff didn't wear face masks & customer did not either. Management should require face masks to all staff while talking to clients & Require clients to wear masks too. More
by DMMEPM2
Employees Worked With
May 05, 2020
The service is always great but this time the wait was a bit longer than normal. Replaced a skid plate bolt however was notified about an hour in and never noticed that I was billed for it. I’ve always used bit longer than normal. Replaced a skid plate bolt however was notified about an hour in and never noticed that I was billed for it. I’ve always used the dealership for service so I wasn’t the one to “tweak” the bolt. More
by m.corbett20
Employees Worked With
May 04, 2020
Gates Toyota has always been an excellent dealer and service area for my truck. I would recommend their team and services. Always pleasant, friendly and fast. service area for my truck. I would recommend their team and services. Always pleasant, friendly and fast. More
by RUNMIN2010
Employees Worked With
May 01, 2020
Great pick and delivery service! Due to Covid-19, they offer free pick and delivery service when my car need services. Scheduling for the service, pick up and delivery is very easy an Due to Covid-19, they offer free pick and delivery service when my car need services. Scheduling for the service, pick up and delivery is very easy and convenient! More
by Vincci
Employees Worked With
Other Employees :
I think there is a Steve and a women that pick up and delivery my car.
