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Germain Lexus of Easton

Columbus, OH

4.8
1,151 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 1,151 reviews

January 24, 2026

Kevin was very helpful and thorough in getting my car set up for servicing. Throughout the process, I was updated as to any needs my vehicle had. More

by pdgabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Germain Lexus of Easton responded

We're so glad to hear Kevin provided helpful and thorough service. Thank you for choosing Germain Lexus of Easton, and we hope to see you again, Gabriel!

January 23, 2026

Drop off explained service and was given a loaner Returned loaner relaxed in the lounge and was checked out More

by kittyj8035
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Daniels
Jan 26, 2026 -

Germain Lexus of Easton responded

We're delighted to hear you had a smooth and comfortable experience at Germain Lexus of Easton. We hope your vehicle is running at its best!

January 22, 2026

I was impressed on how well they take care of you, and I liked the video. More

by Steveshartle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne, the driver is GREAT love it that he took care of my car like it was his own.
Jan 22, 2026 -

Germain Lexus of Easton responded

Steve, thanks for leaving Germain Lexus of Easton a five-star review! We are so glad you enjoyed the video.

January 22, 2026

I was very disappointed in the Deluxe wash. When I got home, I had to clean all of the windows, because they were so streaked, both inside and outside. I tried calling the service department an More

by DNH9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2026 -

Germain Lexus of Easton responded

I'm truly sorry to hear about the streaked windows and any inconvenience caused. It's certainly not what we aim for with our Deluxe wash service, and I apologize that your call wasn't returned. We value your feedback, so please give us another chance to make things right. Feel free to reach out again. Thank you, Grant Garrison - Service Manager - (614) 383-4177

January 22, 2026

Very friendly staff and easy to work with. The waiting lounge is very comfortable with tables, chairs to work at and refreshments! More

by DBROEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2026 -

Germain Lexus of Easton responded

We’re glad to hear our comfortable waiting lounge made your visit more enjoyable. Thank you for choosing Germain Lexus of Easton, and we look forward to serving you again!

January 21, 2026

The team at Germain Lexus of Easton provided us with exceptional customer service from the moment we checked-in until we checked-out. Their process was smooth and seamless which made for a great experie More

by virginia_edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2026 -

Germain Lexus of Easton responded

Virginia, thank you for sharing your feedback about our seamless and professional customer service! We appreciate your business and we hope to see you again at Germain Lexus of Easton!

January 21, 2026

Very professional people friendly The service was great and on time and when my car was ready they came out to talk to me More

by Dhannahslippery
Recommend Dealer
Yes
Employees Worked With
Nate
Jan 22, 2026 -

Germain Lexus of Easton responded

We're grateful for your review! It's wonderful to hear that our team provided you with professional and friendly service. We appreciate you choosing Germain Lexus of Easton and we hope to see you again next time, Dhannah!

January 21, 2026

Very professional people friendly The service was great and on time and when my car was ready they came out to talk to me More

by Dhannahslippery
Recommend Dealer
Yes
Employees Worked With
Nate
Jan 22, 2026 -

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton! We hope to serve you in the future.

January 19, 2026

Ashley is awesome to work with, car was in and out quickly I would recommend More

by Dave.adams6612
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Hornung
Jan 20, 2026 -

Germain Lexus of Easton responded

Thank you, Dave, for stopping by to leave Germain Lexus of Easton a wonderful review! Ashley will appreciate your kind words.

January 17, 2026

EVERYTHING WENT MUCH QUICKER AT THIS DEALERSHIP THAN I HAVE EVER EXPERIENCED AT OTHERS. EVERYONE THAT I TALKED TO WAS GREAT. I WILL DEFINITELY DEAL WITH THEM IN THE FUTURE, AS WELL. More

by anonymous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Milush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2026 -

Germain Lexus of Easton responded

Thank you for sharing your stellar feedback! We look forward to serving you again at Germain Lexus of Easton!